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Application Consultant

🔥 13 hours ago

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PCMI

201 - 500 employees

Founded 2012

🚘 Automotive

💼 Consulting

📦 Logistics

💰 Private equity on 2025-04

Automotive • Consulting • Logistics

PCMI is a software company that provides PCRS, a governed, AI-enhanced administration platform for finance & insurance (F&I) product lifecycles, warranty and service contract management, claims processing, payments, and regulatory compliance. Its SaaS products (PCRS F&I, PCRS Consumer, and TruComply) automate contract administration, claims intelligence, and compliance workflows for TPAs, OEMs, dealers, and lenders, integrating with many partners and processing large volumes of contracts, claims, and payments worldwide.

📋 Description

• Lead planning and design workshops • Educate customers on PCRS • Collaborate with clients on key decisions and drive best practices • Provide consultative business solutions and product adoption support • Solve business challenges and gaps • Deliver in-person and virtual consultative sessions with customers • Analyze business operations and methodology to develop best practices • Recommend solutions for customer pain points, gaps, needs, and goals • Conduct user acceptance testing with customers • Perform post-implementation operational assessments to drive product adoption and improve business operations • Demonstrate subject matter expertise in the PCRS administration platform for end-to-end customer business operations • Produce project analysis documentation, including business requirements, scope matrices, use cases, sequence diagrams, future state proposals, and UAT plans • Meet regularly with the project team to review deliverables and deadlines • Develop and execute test plans • Support system conversions, upgrades, and enhancements • Maintain an 80% or higher utilization rate within Professional Services

🎯 Requirements

• Bachelor's degree in business administration, Information Technology, or a comparable field • 2-4 years of demonstrable experience as an Application Consultant at a SaaS company in Professional Services • Experience working in all facets of enterprise level SaaS implementations • Prior experience in the auto industry, specifically with after-market warranty services • Strong knowledge of automobile finance and insurance industry is a strong plus • Broad knowledge of insurance administration systems and other business applications, content management solutions • Must be able to travel to client meetings; up to 5-10% • Although the role is open to remote candidates, PCMI can only hire employees in AL, CT, FL, GA, IL, KY, LA, MA, MI, MO, NC, NE, NH, NM, OH, PA, SC, TX, or WI

🏖️ Benefits

• Health, Dental & Vision Insurance • Health Savings Account (HSA) • Flexible Spending Account (FSA) • Short & Long Term Disability Insurance • Company-paid Life Insurance • Voluntary Life Insurance • Voluntary Accident Insurance • Employee Assistance Program • 401k with generous Company Match • Commuter Benefits • Paid Time Off accrued per pay period • 10 Paid Holidays • Paid Parental Leave • Professional Development Opportunities • Employee Events • Wellness Programs • Employee Discount Programs

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