Hotel IT Systems Manager

🔥 7 hours ago

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Peachtree Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏠 Real Estate

💸 Finance

Real Estate • Finance

Peachtree Group is an Atlanta-based investment firm that deploys capital across commercial real estate through acquisitions, credit & lending, and development, while providing end-to-end investment services such as asset management, capital markets, construction project management, and hospitality management. The firm highlights extensive transaction experience and scale — billions in assets under management and hundreds of transactions — and focuses on value-driven CRE investments, flexible asset-backed lending, and project development and repositioning.

📋 Description

• Oversees all aspects of the Information Technology function, ensuring the smooth operation of the hotel’s computer systems, personal computers, and network infrastructure. • This role is responsible for maintaining IT systems across hotels within their region. • Addresses helpdesk tickets, manages technology installations and upgrades, and sustains the overall IT infrastructure. • Provides day-to-day support for property information technology, including PMS, POS, and other related systems, covering both hardware and software installation and upgrades. • Manages all IT during the onboarding and offboarding of properties. • Oversees contract management with third-party vendors for property IT systems. • Responsible for the inventory, maintenance, and documentation of all systems at the property level. • Maintains project work plans for implementing IT solutions at the property level. • Assists in IT-related education programs and training for staff members at the property. • Helps ensure compliance with PCI, PII, GDPR, and brand standards. • Maintains standard operating procedures and policies for information technology at the property level. • Implements ongoing process improvement initiatives. • Effectively handles complex situations or problems independently, without guidance or supervision.

🎯 Requirements

• Bachelor's degree in Computer Science, Computer Information Systems, Management • Minimum of 5 years of experience in IT System Administration and/or IT System Management • Minimum of 3 years experience in hotel IT. • Experience with maintaining all or some of the following: Windows 10, Windows Server 2019, Office 365, Property Management Systems (PMS: OnQ, Opera, LightSpeed, etc.), Point of Sale Systems (POS: Agilysys, Micros, Opera, etc.), Mitel Prone Switches (Both IP and Analog), Networking equipment • Basic understanding of internet protocols, SIP, (S)FTP, NTP, HTTP(S) • Demonstrated experience in the resolution of technical problems • Ability to navigate through rapid changes, flexibility, and imagination to adapt.

🏖️ Benefits

• Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. • We also offer a generous 401(k) retirement match. • To support work-life balance, we provide Paid Holidays and Paid Time Off. • Additional perks include access to our Employee Assistance Program and Fund.