Experienced Critical Power Field Technician – UPS Field Engineer

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $35 - $45 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 0%

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Pearce Services

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏗️ Construction

📦 Logistics

💼 Consulting

Construction • Logistics • Consulting

Pearce Services is a national provider of mission-critical infrastructure engineering, operations, and maintenance solutions. The company designs, commissions, constructs, and maintains telecom networks (wireless, wireline, and fiber), renewable energy assets (commercial and utility-scale solar, wind, energy storage), EV charging networks, and data center/critical facility systems. Backed by CBRE and a large nationwide field workforce, Pearce delivers preventive and predictive maintenance, remote monitoring, rapid-response repairs, HVAC and electrical services, and turnkey uninterrupted power solutions to keep assets online and optimized.

📋 Description

• Provide preventive maintenance, inspections, testing, troubleshooting, and repairs on UPS systems, battery plants, DC power systems, PDUs, STS units, inverters, and related critical power equipment • Diagnose electrical and control system faults using schematics, test equipment, manufacturer documentation, and industry best practices • Install, commission, and replace UPS systems, battery strings, battery monitoring systems, maintenance bypass equipment, and associated power infrastructure • Respond to emergency service calls and restore customer systems to operational status • Perform battery testing, capacity testing, failure analysis, and lifecycle replacement services • Complete service reports, maintenance documentation, and customer communications • Develop strong customer relationships through technical expertise, responsiveness, and exceptional service delivery • Mentor junior technicians and support field training efforts • Maintain compliance with OSHA, NFPA 70E, company safety procedures, and customer site requirements • Support additional field service activities as business and customer needs evolve

🎯 Requirements

• Minimum 3+ years of hands-on experience servicing UPS systems, battery systems, DC power equipment, generators, switchgear, data center infrastructure, or other mission-critical electrical infrastructure • Experience with Eaton, Vertiv/Liebert, Schneider Electric/APC, Mitsubishi, Toshiba, ABB, or comparable critical power platforms is strongly preferred • Strong understanding of AC and DC electrical theory, power distribution systems, and battery technologies • Ability to read and interpret electrical schematics, wiring diagrams, and technical documentation • Experience using multimeters, power quality analyzers, battery testing equipment, and other diagnostic tools • Ability to independently troubleshoot and resolve complex electrical and electronic system failures • Strong customer-facing communication skills and ability to explain technical findings, recommendations, and corrective actions to technical and non-technical stakeholders • Commitment to safety, quality workmanship, and professional accountability • Valid driver's license and acceptable driving record • Willingness and ability to travel within the assigned service territory, including overnight and multi-day travel • Ability to meet company vehicle requirements • Ability to pass required pre-employment screenings, including drug screening and background check where applicable • Ability to lift, carry, push, and/or move equipment and materials weighing up to 100 pounds with or without assistance • Ability to frequently stand, walk, bend, kneel, crouch, reach overhead, and work in confined or restricted-access areas • Ability to work safely around energized electrical equipment and in mission-critical customer environments • Ability to perform physically demanding work for extended periods while maintaining attention to detail and safety awareness • Ability to manage multiple priorities in fast-paced field environments • Willingness to participate in an on-call rotation and respond to customer emergencies • Ability to obtain and maintain Security Clearance Access to customer facilities • Military backgrounds in electronics, avionics, communications, radar, power generation, electrical maintenance, nuclear power, or related technical specialties are highly encouraged

🏖️ Benefits

• Performance and referral bonuses • Production incentives • Tool/equipment and fuel stipends • Company vehicle • Per diem for qualifying travel • Health insurance • Life insurance • Medical, dental, and vision insurance • Flexible spending accounts • HSA option • Paid time off • Paid vacation • Paid holidays • 401(k) with employer match • Tuition reimbursement • Professional development courses and training • Company-provided phone, laptop, or tablet as required • Necessary tools and safety equipment • Family-friendly and innovative culture • Opportunities for growth