Systems Engineer, zManaged Services

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

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Logo of Pellera Technologies

Pellera Technologies

1001 - 5000 employees

🏢 Enterprise

🔒 Cybersecurity

🤖 Artificial Intelligence

Enterprise • Cybersecurity • Artificial Intelligence

Pellera Technologies is the premier enterprise IT solutions partner formed by the merger of Converge Technology Solutions and Mainline Information Systems. Pellera delivers end-to-end digital transformation services—advising, implementing, and managing—across areas such as artificial intelligence and analytics (including a Data & AI Design Studio), hybrid cloud and app modernization (notably IBM Power for Google Cloud/IP4G), cybersecurity, digital workplace, managed services, and next‑gen data center solutions. The company serves large and mid‑market customers across industries (banking, healthcare, government, manufacturing, retail, transportation), and reports scale metrics such as ~3,200 employees, $4B revenue (2024), 1,000+ technology partners, 4,250 technical certifications, and 35+ years of experience.

📋 Description

• Troubleshoot, analyze, and resolve customer issues • Engage and escalate issues with software vendors • Work with internal and external resources to provide innovative customer solutions • Implement, customize, debug, and tune system software • Provide storage management, disaster recovery, and hardware upgrade services • Monitor performance and capacity • Document customer environments • Identify additional service opportunities • Serve as a trusted advisor to clients • Ensure solutions meet client business objectives • Develop proposals and presentations for management and clients

🎯 Requirements

• BA or BS or equivalent required • Minimum of 5 years’ experience in customer-facing environments with good presentation skills • Experience maintaining z environments as an in-house resource or as part of a managed team • Systems programming skills in IBM z environments, with emphasis on DB2, CICS, z/OS and/or related ISVs • Experience with standard IBM installation and maintenance procedures • Expertise with core IBM tools and utilities • Skilled with z-related ISV products • Ability to work with IBM UNIX System Services • Strong communication skills • Self-motivated and detail-oriented, with willingness and ability to follow processes and procedures • Strong attention to detail and follow-through skills • Ability to multitask • Familiarity with Microsoft Office Suite products • Ability to provide z-related support services on a project or managed basis • Ability to participate in proposal and presentation development • IBM Certified Specialists and related industry certifications preferred • Minimum of ten years z-related experience preferred • Ability to lift up to 15 pounds at times • Ability to travel

🏖️ Benefits

• Equal opportunity employer • Reasonable accommodation for employees with disabilities • Ability to work remotely in the US • Travel opportunity/requirement

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