Forward Deployed Engineer – Healthcare

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

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Logo of Penguin Ai

Penguin Ai

11 - 50 employees

Founded 2024

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $25M Series A on 2025-10

Healthcare • Consulting • Logistics

Penguin Ai is a healthcare-native AI platform that automates administrative workflows for payers and providers. It uses pre-trained, healthcare-specific small language models and agentic digital workers to accelerate prior authorization, claims adjudication, medical coding, and denials management, aiming to cut administrative waste, reduce risk, and recover revenue with measurable ROI in ~90 days. The platform offers secure connectivity, compliance controls, integrations with common healthcare systems, and tools to customize and scale without vendor lock-in.

📋 Description

• Lead onboarding for new clients, including technical setup, KPI planning, and rollout support • Collaborate with customers to design use cases addressing healthcare business problems and delivering measurable impact • Train users, run enablement sessions, and create documentation • Represent customer feedback internally and translate insights into product improvements • Collaborate with Sales, Product, Engineering, and Marketing • Identify and solve potential problems, support renewals, and uncover account expansion opportunities • Serve as implementation lead, use-case architect, technical translator, and customer advocate

🎯 Requirements

• 5–8 years of experience in healthcare technology, technical account management, or implementation • 3–5 years of experience with healthcare operations, including payers, providers, and revenue cycle management • Comfortable with AI/ML concepts and able to explain them • Experience with APIs, ETL, SQL, FHIR, and HL7 data integrations • Proven ability to create engaging materials and present to Senior/C-suite audiences • Proactive problem-solving approach • Bachelor's degree in Computer Science, Engineering, Data Science, or a related field • Experience in SaaS or AI environments is a bonus • Experience implementing AI or automation projects with measurable impact is a bonus • Ability to manage difficult customer situations and push back diplomatically • Ability to translate customer feedback into clear product feature requests

🏖️ Benefits

• Medical, vision, and dental coverage • Generous vacation policy and company holidays • Front-row seat in one of healthcare's most exciting AI companies

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