Director, Infrastructure – End-User Services

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🔥 0 minutes ago

🏄 California – Remote

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💵 $175k - $200k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Logo of Penn Mutual

Penn Mutual

1001 - 5000 employees

Founded 1847

For over 175 years, Penn Mutual has empowered individuals, families and businesses on the journey to achieve their financial goals. Through our partnership with Financial Professionals across the U.S., we help generations grow stronger by instilling the confidence and reliability that comes from a secure financial future. Penn Mutual and its affiliates offer a comprehensive suite of competitive and robust solutions to meet the unique needs of Financial Professionals and their clients, including life insurance, annuities, wealth management and institutional asset management. To learn more, including current financial strength ratings, visit www.pennmutual.com.

📋 Description

• Lead enterprise teams that deliver secure, reliable, and high-quality workplace and infrastructure services • Own enterprise Identity and Access Management operations • Lead teams responsible for Windows and macOS endpoint management • Lead Desktop Support teams providing day-to-day user support • Oversee the development, operational support and security of 150+ windows servers in AWS • Ensure end-user and infrastructure services meet SLAs, reliability, and experience goals • Lead, mentor, and develop multi-disciplinary teams • Develop and maintain workplace technology strategy and multi-year roadmap

🎯 Requirements

• 10+ years of experience in infrastructure, end-user services, or workplace technology • 5+ years of people leadership managing multiple technology teams • Strong experience in Identity & Access Management, Windows and macOS endpoint management, desktop support operations, Windows server administration and Microsoft 365 platforms • Experience operating in large, regulated enterprise environments

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