Product Operations Manager

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🕒 June 16

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PeopleGrove

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

📚 Education

🏢 Enterprise

⚡ Productivity

💰 Private Equity Round on 2022-05

Education • Enterprise • Productivity

PeopleGrove is a company dedicated to transforming higher education by enhancing campus initiatives that support student and alumni success. Offering a range of solutions for universities, PeopleGrove focuses on increasing enrollment, retention, and graduation rates by engaging students and alumni through experiential learning, career services, and industry partnerships. The platform facilitates project-based learning by connecting universities with corporations and aims to redefine major and career selection through PathwayU. With over 20 million users from more than 650 institutions, PeopleGrove has become a trusted partner for higher education, helping schools connect with their communities, enhance alumni engagement, and drive philanthropic outcomes.

📋 Description

• Own the end-to-end release process: calendar, release notes, stakeholder communications, and enforcement. • Ensure every release is accompanied by internal readiness across CS, Support, and Sales before anything ships • Define and hold the standard for what "ready to release" means at PeopleGrove, and build scalable processes from the ground up to support that. • Serve as the connective tissue between Product, Engineering, Customer Success, Sales, Support, and Marketing for every release cycle • Partner closely with the AVP of Product Marketing and Solutions Engineer on internal-to-external handoffs • Own cross-functional working rhythms: release meetings, RACI maintenance, and process documentation • Establish and maintain the processes, templates, and tools that help the product team operate consistently and at high quality • Own Jira hygiene, sprint health, and reporting cadence. • Build and maintain the data and reporting infrastructure that gives the product team clear signal on product quality, delivery, and outcomes

🎯 Requirements

• 5–8+ years of experience in product operations, program management, or a senior product role at a B2B SaaS company • Has built or significantly improved a release process in a cross-functional environment — knows what "good" looks like and how to get there • Comfortable holding people accountable across teams without being adversarial — can follow up, push back, and enforce standards while keeping relationships intact • Strong working knowledge of standard B2B SaaS tools: Jira, Confluence, and similar • Finds genuine satisfaction in making systems work well — not looking to own a product roadmap, but to make the whole team more effective.

🏖️ Benefits

• Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities