Operations Coordinator

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $29 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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People Solutions Center

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2016

🤝 B2B

🎯 Recruiter

B2B • Recruitment

People Solutions Center is a human resources consulting firm based in St. Louis, Missouri that provides tailored HR services to businesses of all sizes. Founded by Katie Magoon, the firm offers HR consulting, recruiting and selection support, compliance and handbook development, diversity/equity/inclusion training, leadership development, confidential alertline services, and speaker/training engagements. People Solutions Center partners with small-to-medium businesses, non-profits and larger organizations to deliver practical, results-driven HR strategies focused on recruiting, compliance and workforce development.

📋 Description

• Serve as the primary point of contact for incoming customer calls and inquiries • Manage high-volume phone and email communication with clients • Schedule service appointments and coordinate technician calendars • Dispatch crews and communicate schedule updates throughout the day • Create, update, and maintain work orders • Track project and service status to ensure timely completion • Communicate proactively with customers regarding scheduling, delays, and service updates • Support administrative functions including data entry, document management, and reporting • Collaborate closely with field crews and leadership to ensure seamless operations • Identify inefficiencies and help develop new processes, workflows, and best practices • Maintain accurate records and ensure exceptional customer service at every touchpoint

🎯 Requirements

• 3+ years of experience in administrative, office coordination, dispatching, scheduling, or customer service role • Experience supporting service-based industries such as landscaping, irrigation, construction, home services, HVAC, plumbing, electrical, or similar environments preferred • Strong ability to multitask and prioritize in a fast-paced setting • Exceptional communication and customer service skills • Highly organized with strong attention to detail • Comfortable managing multiple moving pieces simultaneously • Self-starter who works effectively with minimal supervision • Process-minded individual who enjoys creating structure and improving efficiency • Proficiency with Microsoft Office, Google Workspace, and business software systems

🏖️ Benefits

• healthcare benefits • 401K (3% match) • PTO • major holidays off