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Field Services Technician

🔥 3 minutes ago

🇺🇸 United States – Remote

đź’µ $86k - $138k / year

⏰ Full Time

🟡 Mid-level

đźź  Senior

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Logo of Peraton

Peraton

10,000+ employees

đź’Ľ Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Peraton is a mission-focused enterprise that supports national security initiatives through advanced IT and cyber services. They provide capabilities in areas such as cyber defense, cloud operations, engineering, and intelligence. With a commitment to solving complex challenges, Peraton integrates data-driven technologies to ensure mission success for their military and government clients.

đź“‹ Description

• Lead and support site surveys, site preparation, and system installation activities • Execute and support VCS system cutovers from legacy voice platforms to next-generation systems • Perform decommissioning of legacy voice communication systems • Conduct independent system testing and validation for power installation compliance, cabling integrity and standards adherence, and equipment and site specification alignment • Perform maintenance, troubleshooting, and repair of VCS and supporting telecom/IT infrastructure • Use diagnostic tools to identify and resolve voice, network, and hardware faults • Support preventive maintenance and system health checks • Provide on-site customer support and end-user orientation/training as needed • Maintain accurate technical documentation, service reports, and cutover records • Ensure compliance with safety protocols, site security, and operational standards • Coordinate with engineers, program teams, and other field technicians during deployment activities • Support installation, transition, and sustainment of next-generation Voice Communication Switch systems • Support successful site preparation, system cutover, customer acceptance, and legacy system decommissioning in operational environments

🎯 Requirements

• Minimum of 8 years with BS/BA; minimum of 6 years with MS/MA; minimum of 3 years with PhD; 10 years with an AS; 12 years in lieu of a degree • US Citizen with the ability to obtain/maintain a public trust clearance • Hands-on experience with Voice Communication Switch (VCS) systems or similar mission-critical voice platforms • Experience supporting system cutovers, migrations, or technology refresh efforts • Knowledge of telecommunications infrastructure • Knowledge of VoIP technologies • Knowledge of cabling standards and power validation • Knowledge of networked voice systems • Strong troubleshooting and root-cause diagnostic skills • Experience using test equipment and diagnostic tools in field environments • Familiarity with operational environments where uptime and reliability are critical • Excellent technical problem-solving ability • Strong customer service and communication skills • Ability to work independently in remote field locations • Strong documentation and reporting discipline • High attention to detail and adherence to procedures • Effective time management and ability to meet deployment timelines • Team-oriented mindset with ability to collaborate across technical disciplines • Extensive travel, approximately 95% or up to 95% • Public Trust clearance eligibility

🏖️ Benefits

• Eligibility for overtime • Shift differential may be available • Discretionary bonus may be available

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