Junior Field Services Technician

🔥 3 minutes ago

🏖️ New Jersey, Maryland – Remote

🏖️ New Jersey – Remote 🦀 Maryland – Remote

💵 $66k - $106k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Peraton

WebsiteLinkedInAll Job Openings

10,000+ employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Peraton is a mission-focused enterprise that supports national security initiatives through advanced IT and cyber services. They provide capabilities in areas such as cyber defense, cloud operations, engineering, and intelligence. With a commitment to solving complex challenges, Peraton integrates data-driven technologies to ensure mission success for their military and government clients.

📋 Description

• Support site surveys, site preparation, equipment installation, and system deployment activities under senior direction • Assist with VCS system cutovers from legacy voice platforms to next-generation systems • Support decommissioning and removal of legacy voice communication systems • Perform basic system testing and validation of power, equipment connections, cabling, connectivity, installation, and site specifications • Assist with maintenance, troubleshooting, and repair of VCS and supporting telecommunications/IT infrastructure • Use diagnostic tools and established procedures to identify voice, network, and hardware issues • Support preventive maintenance and system health checks • Assist with on-site customer support and basic end-user assistance or orientation • Maintain technical documentation, service reports, installation records, and cutover documentation • Follow safety protocols, site security requirements, and operational procedures • Collaborate with senior field technicians, engineers, program teams, and other technical personnel • Escalate complex technical issues and assist with troubleshooting and resolution • Develop proficiency with VCS systems, telecommunications equipment, testing procedures, and field deployment processes • Support testing at the FAA WJHTC in New Jersey, VCS vendor locations and Washington Labs in Maryland • Support FAA VCS ATC cutovers as a paired, non-lead technician

🎯 Requirements

• US Citizenship with the ability to obtain/maintain a Public Trust Clearance • 2 years of experience with BS; 0 years with MS; 4 years with an AS; 6 years in lieu of a degree • Familiarity with Voice Communication Switch (VCS) systems, telecommunications systems, or similar voice/network technologies • Exposure to system cutovers, migrations, installations, or technology refresh efforts is preferred • Basic knowledge of telecommunications infrastructure • Basic knowledge of VoIP technologies • Basic knowledge of cabling and connectivity • Basic knowledge of power and equipment validation • Basic knowledge of networked voice systems • Basic troubleshooting and diagnostic skills • Experience using basic test equipment and diagnostic tools in technical or field environments • Ability to learn and follow established procedures in operational environments where system uptime and reliability are important • Strong problem-solving and troubleshooting mindset • Good customer service and communication skills • Ability to work independently while knowing when to ask questions or escalate issues • Strong attention to detail and ability to follow technical procedures • Ability to accurately document work performed, issues identified, and resolutions • Good time management and ability to support deployment and installation timelines • Team-oriented mindset with the ability to collaborate with technicians, engineers, and other technical personnel • Willingness to learn new systems and technologies • Extensive travel, up to 95%

🏖️ Benefits

• Potential eligibility for overtime • Potential eligibility for shift differential • Potential eligibility for a discretionary bonus