Project Manager

🕒 June 10

🇺🇸 United States – Remote

💵 $90k - $110k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

🚫👨‍🎓 No degree required

👻 Ghost score 17%

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Logo of PerfectServe

PerfectServe

201 - 500 employees

Founded 2003

🏥 Healthcare

⚕️ Healthcare Insurance

☁️ SaaS

💰 Private Equity Round on 2018-05

Healthcare • Healthcare Insurance • SaaS

PerfectServe is a healthcare technology company that specializes in clinical communication and collaboration solutions. The company provides tools to improve communication between healthcare professionals, streamline clinical workflows, and enhance patient engagement. Its products include medical answering services, provider scheduling, and a healthcare operator console, all designed to ensure effective and secure communication across care settings. PerfectServe aims to reduce administrative burdens and support provider wellness while maintaining compliance with industry regulations. Trusted by over 30,000 healthcare organizations, PerfectServe integrates with existing healthcare systems to optimize provider scheduling, improve patient and family communication, and enable virtual care.

📋 Description

• Drive successful deployment of PerfectServe software in ambulatory and enterprise healthcare client environments • Direct, coordinate, implement, execute, control and complete projects in line with company strategy, commitments and goals • Serve as the primary customer contact during implementation and collaborate with the customer project manager • Manage multiple small- and large-scale projects using the PerfectServe Project Management Methodology • Coordinate transitions from sales to services and eventually to customer success • Define project scope, goals, deliverables, tasks, resources and success factors • Assign project resources, clarify scope and success factors, and support the project team • Track project progress, plans, work hours and budgets using the EPM tool • Facilitate weekly status calls and provide customer communications and monthly stakeholder reports • Develop relationships with hospital senior leadership teams • Manage budgets, resource allocation, issue and risk logs, mitigation strategies and change orders • Present project progress, problems and solutions • Monitor and trigger billing milestones • Transition completed projects to account management and support • Prepare completion and closeout documentation • Ensure deliverables are on time, within budget and at the required quality level • Evaluate project outcomes against the planning objectives

🎯 Requirements

• Experience managing Healthcare IT Projects such as EMR, EHR or similar • Minimum 2 years’ experience in project management • Knowledge of project management techniques and tools • Proven experience in strategic planning, change management and risk assessment • Proficient in MS Project and the MS Office Suite of products • Knowledge of Healthcare industry is a plus • Excellent listening and communication skills • Ability to work effectively independently and in a team-based environment • Strong multitasking and organizational skills • Flexibility and adaptability to changing priorities • Critical thinking and problem-solving skills • Strong presentation and documentation skills • Ability to communicate with or without reasonable accommodation • Depending on assignment, ability to visit other locations and potentially stand, walk, lift, carry or move 10–50 pounds • Good hand-eye coordination, arm, hand and finger dexterity, and visual acuity for keyboard, equipment and technical information use

🏖️ Benefits

• Remote first work environment • Health, Dental, Vision, Life and Disability Insurance options available day one. • 401K - with match and immediately vested. • 17 company holidays, 2 floating holidays plus competitive paid time off policy • Internal Advancement Opportunities

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