Field Service Engineer, Remote

🔥 23 hours ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $58.8k - $73.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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PerkinElmer

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1938

🍽️ Food & Beverage

🏥 Healthcare

💼 Consulting

Food & Beverage • Healthcare • Consulting

PerkinElmer is a global leader in providing analytical and testing solutions for a wide range of industries, including pharmaceuticals, food safety, environmental analysis, and industrial testing. The company offers advanced equipment and consumables, including mass spectrometers, chromatography instruments, and spectroscopy systems. With over 85 years of experience, PerkinElmer is committed to innovation and dedicated to partnering with laboratories worldwide to enhance scientific discovery and ensure product quality and safety. Their services support industries like healthcare, food and beverage, environmental testing, and industrial applications, helping clients meet compliance and quality standards.

📋 Description

• Provide highly visible customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems • Instruct customers in system operation and maintenance • Serve as company liaison with customers on administrative and technical matters • Install, maintain, validate, and repair PerkinElmer and/or multivendor instrumentation at customer sites • Provide troubleshooting, repair, qualification, and warranty services within prescribed time frames and maintenance protocols • Communicate service offerings including training, support, software, laboratory services products, and field upgrades • Partner with customers to understand analytical workflows and applications • Follow installation, warranty, and service agreement documentation standards • Contribute to account profitability through efficient execution and service delivery • Upload and download required service data • Maintain assigned tools, test equipment, telecommunications equipment, and service parts inventory • Develop technical and soft skills through training and development • Report product improvement opportunities through the quality notification process • Seek higher-level certification through company-sponsored training • Complete administrative tasks including time reporting and assigned training • Maintain health, safety, security, environmental, and operational compliance • Service customers in the Louisville, Kentucky area and territory including Kentucky, Ohio, and Indiana, with focus on Cincinnati and Louisville

🎯 Requirements

• BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in a related discipline plus 5 years direct experience OR High School Diploma plus 7+ years direct experience • Outstanding interpersonal, written, and verbal communication skills • Technical problem-solving skills and attention to detail • Outstanding customer service skills • Aptitude for technical and practical matters • MS Office skills: Outlook, PowerPoint, Word • Ability to follow written and verbal directions and understand technical bulletins and service manuals • Ability to work under time constraints and maintain alertness and concentration • Ability to work safely with potential electrical, chemical, radiologic, and biologic hazards using universal precautions • Ability to travel by air, vehicle and/or other means of transportation as business requires • Valid driver’s license • Experience using Microsoft 365 preferred • Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software preferred • Vendor issued certification on relevant laboratory equipment preferred • Knowledge of laboratory safety practices preferred • Ability to work in a laboratory and controlled environments requiring personal protective equipment • Ability to occasionally move or lift up to 25 pounds, with potential occasional lifting of up to 50 pounds • Ability to handle hazardous waste according to local, state, and federal regulations • May be required to complete Medical Clearance, Respiratory Protection Training, and Fit Testing to wear a respirator

🏖️ Benefits

• Car, laptop and phone are company provided • Company sponsored training & development offerings • Travel by air, vehicle and/or other means of transportation as business requires • Full-time employment