Senior Director, National Accounts Team Lead, Vaccines

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🗽 New York – Remote

🗽 New York – Remote

💵 $230.9k - $384.8k / year

⏰ Full Time

🟠 Senior

👔 Director

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Pfizer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1849

💰 Post-IPO Debt on 2023-05

We’re celebrating 175 years of daring scientific innovation—and we’re not done yet. Every day, we’re channeling our passion and resources into delivering innovative therapies that change the face of healthcare. Let’s outdo yesterday.

📋 Description

• Lead, coach, and develop a team of 12 direct reports; set clear performance expectations aligned to business priorities and hold the team accountable through structured coaching, field engagement, and Pfizer processes • Drive talent planning and succession across the NAD and HIT AD population, identifying and developing the next generation of senior account leaders • Effectively manage the full range of employee relations matters — including performance management and, when necessary, terminations — in partnership with PX • Establish a team culture defined by high accountability, collaboration, and integrity • Guide development and execution of national account strategies across IDNs, GPOs, PBGs, and Payers, with a 1–3 year planning horizon • Build and sustain executive-level relationships with senior leaders at the most strategically important accounts; engage personally in high-stakes negotiations and partnerships to optimize outcomes • Assess evolving health system dynamics, contracting environment shifts, and market access trends; translate intelligence into actionable team priorities • Identify, prioritize, and advance “critical few" opportunities with outsized portfolio impact; maintain transparent performance reporting to the Account Management Lead and Vaccines Account Leadership Team • Lead the HIT Account Director team in helping support improved patient care through digital and technology-enabled channels — including EHR systems, immunization registries, and data-sharing platforms • Define the engagement model for health information technology education; oversee and advance HIT-related activities with rigor equivalent to contracting strategy • Partner with analytics and commercial effectiveness teams to drive data-enabled account execution; hold the team accountable for translating digital insights into measurable outcomes • Model AI fluency as a leadership competency — actively engaging with AI-enabled tools and platforms, and building AI literacy and a culture of responsible experimentation across the NAD and HIT AD teams • Ensure accountability for account performance, contracting results, and execution across the national account portfolio • Oversee contracting strategy and negotiations for major account relationships; participate directly in complex or high-value transactions as needed • Develop robust national account business plans and deliver regular business reviews to leadership • Drive innovation in account engagement models — identifying new approaches that improve vaccination rates, strengthen operational efficiency, and sharpen Pfizer's competitive position • Serve as the primary account management voice for this team in cross-functional alignment with Sales, Marketing, Field Medical, Market Access, Contracting, Legal, and Compliance • Model and drive productive collaboration with VADs and Regional Business Directors on accounts with shared accountability • Align and collaborate with Account Management Leaders across Pfizer BUs (Internal Medicine, Specialty Care, USMA, Oncology) to maximize enterprise outcomes and operate as One Pfizer • Actively participate as a member of the Vaccines Account Leadership Team; contribute perspective on national account strategy to the broader commercial organization

🎯 Requirements

• Bachelor's degree required; MBA or relevant advanced degree preferred • 12+ years of commercial experience in pharmaceutical, biotech, or healthcare, with significant focus in customer-facing account management roles • Minimum 5 years of people leadership experience, including demonstrated success leading field-based teams of varying size, geography, and function • Experience leading or developing other leaders (leaders-of-leaders) strongly preferred • Deep knowledge of organized health systems — IDNs, GPOs, PBGs, and Payers — including contracting mechanics, access dynamics, and executive relationship management • Demonstrated ability to build and leverage C-suite and VP-level relationships at large health systems; ideally with these relationships established at the time of hire • Proven track record of negotiating and executing complex contracts; demonstrated ability to teach and hold others accountable for contracting execution • Strong command of healthcare data and analytics; ability to translate insights into account strategy and team priorities • Matrix leadership experience in complex commercial environments; demonstrated ability to influence without direct authority across Sales, Marketing, Medical, Legal, and Access functions • Strong experience operating in a matrixed, cross-BU environment; demonstrated One Pfizer approach on policy and strategic issues • Excellent written and oral communication skills; demonstrated ability to engage Pfizer senior leaders effectively with performance updates, strategic recommendations, and business reviews

🏖️ Benefits

• Comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. • 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution • Paid vacation, holiday and personal days • Paid caregiver/parental and medical leave • Health benefits to include medical, prescription drug, dental and vision coverage