AI Services Lead – Client Services

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

📁 Client Services

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👻 Ghost score 10%

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phData

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $2.5M Seed Round on 2018-03

Consulting • Healthcare • Manufacturing

phData is a company specializing in providing data engineering, analytics, and cloud migration solutions. They offer services including AI and machine learning strategies, analytics and visualization, and elastic operations to help businesses build and operationalize modern data products and applications. phData is an elite partner of Snowflake and provides end-to-end consulting for developing modern data applications and processing vast datasets efficiently. They cater to industries such as healthcare, financial services, and manufacturing by optimizing data platforms and delivering actionable insights using cutting-edge technology and expertise.

📋 Description

• Lead activation for newly landed Anthropic-focused accounts • Oversee end-to-end delivery for accounts and identify technical and delivery risks early • Build and maintain account plans and use-case backlogs for multi-phase AI transformation programs • Advise senior client stakeholders on AI and data roadmaps using Anthropic and related capabilities • Partner with Anthropic’s field team and internal Sales, Marketing, and Delivery leadership to identify, shape, and close expansion opportunities • Lead executive meetings, QBRs, and roadmap discussions • Mentor team members and foster learning, feedback, and continuous improvement • Contribute to internal playbooks, account-planning frameworks, and repeatable AI and data delivery patterns • Share best practices and client insights to improve engagement and delivery excellence • Build the Anthropic account from initial landing through delivery and growth

🎯 Requirements

• 6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services, with responsibility for scoping service engagements and accountability for project success; alternatively, direct accountability for strategic account growth and executive engagement • Demonstrated experience owning both delivery quality and account growth on the same engagement • Track record in scoping and delivering $50K–$1M services engagements • History building account plans and roadmaps that carry a single pilot into a broader rollout • Comfort stepping into an account shortly after it is landed and immediately owning activation and expansion • Strong relationship-building skills with senior client stakeholders and a track record of becoming a trusted advisor to CIOs, CTOs, or CDOs • Ability to structure complex problems and drive them to resolution in a matrixed environment • Willingness to travel up to 50% based on client needs • Hands-on AI/data competency sufficient to identify use cases and delivery risk for agentic AI/LLM and data solutions, including RAG, MCP-style servers, agent orchestration, evals, and data architecture • Direct experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform • Preferred: success turning a single AI or data pilot into a multi-year, multi-million-dollar program • Preferred: trusted-advisor experience with senior technology and line-of-business leaders on AI/data strategy, roadmap design, and delivery risk • Preferred: formal account plans and use-case backlogs for generative AI or agentic AI rollouts

🏖️ Benefits

• Remote-First Work Environment • 401k plan with company match • Dental and Vision insurance • Home Office Equipment Stipend • Annual stipend for Learning and Development • Competitive comp • Excellent benefits • Flexible PTO plan • 10 Holidays • Impactful work on meaningful data and AI initiatives • Supportive, high-performing global team • Challenging projects, mentorship, and structured development pathways • Inclusive, equal-opportunity workplace