Customer Program Manager

🕒 May 23

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Philips

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🧬 Biotechnology

Healthcare • Healthcare Insurance • Biotechnology

Philips is a global health technology company committed to improving people's health and well-being through meaningful innovation. They focus on various domains including personal health, diagnosis and treatment, and connected care, striving to provide advanced technologies and solutions that enhance health outcomes for individuals and healthcare providers alike.

📋 Description

• Lead projects for Radiology Informatics (RI), that are customer facing, to meet the project’s objectives and stakeholders’ expectations, and to create customer value. • Leading large-scale, cross‑functional projects (€1M+ budget). • Owning delivery across scope, timeline, budget, quality, resources, and risk. • Driving decision-making, managing risks/issues, and escalating with clear corrective actions. • Building strong relationships with customers and stakeholders up to senior leadership level. • Representing projects in steering committees and governance forums. • Leading and empowering diverse teams to deliver efficiently and effectively. • Ensuring adherence to standard delivery processes and high-quality customer experience. • Overseeing delivery to agreed scope, time, cost, and quality targets. • Managing subcontractors and partners, including complex contract environments. • Monitoring financial performance (KPIs, budgets, forecasts) and drive cost optimisation and continuous improvement.

🎯 Requirements

• 5+ years’ experience in software professional services and project management. • Degree in Software Engineering, Business Engineering, or equivalent. • PMP (PMI) certified or equivalent. • Strong expertise in project management methodologies, estimation (cost, time, resources, risks). • Proven experience delivering software projects across multiple countries/markets. • Solid understanding of systems, products, and third-party integrations. • Strong financial acumen with focus on margin optimisation (pre‑sale & delivery). • Excellent stakeholder management and communication skills at executive level. • Experience managing teams, subcontractors, and complex contract negotiations. • Knowledge of quality, compliance, Health & Safety standards; ideally within Health Systems. • Excellent verbal and written communication skills • Willingness to travel

🏖️ Benefits

• Learn more about our business . • Discover our rich and exciting history . • Learn more about our purpose .