Collector Insurance Specialist

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🔥 1 minute ago

🌵 Arizona, New Jersey, +7 more states – Remote

🌵 Arizona – Remote 🏖️ New Jersey – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🍑 Georgia – Remote

💵 $50k - $55k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 19%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PHLY

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

📱 Media

🛍️ eCommerce

⚽ Sports

Media • eCommerce • Sports

PHLY is a digital media and lifestyle company for diehard Philadelphia sports fans. We provide daily podcasts for all teams in the market while also creating the best community and culture for Philly sports fans, making it more fun to be a Philly sports fan. PHLY is a part of ALLCITY Network.

📋 Description

• Provide responsive support to customers by phone and email • Answer inquiries about eligibility and coverage • Quote and bind new business • Process cancellations and non-renewals • Clarify billing questions • Evaluate risk and determine eligibility within underwriting guidelines • Document customer interactions and maintain policy information • Handle high-volume inbound calls and outbound customer follow-up • Build strong customer relationships through prompt, accurate, and friendly service • Deliver service to customers and brokers while building trusted relationships • Communicate coverage options, program benefits, and value • Service existing policies, including policy changes and other transactions within underwriting authority • Evaluate applications and risks to ensure appropriate coverage and pricing • Escalate complex risks as needed • Meet established sales, service, and production goals • Complete training and develop product and underwriting knowledge

🎯 Requirements

• High school diploma or equivalent • Active Property & Casualty (P&C) or Personal Lines insurance producer license in your state of residence • Previous experience in a customer-facing insurance sales or service role • Associate or bachelor’s degree preferred • Underwriting experience preferred • Strong sales and customer service skills • Ability to explain coverage, policy, and billing information clearly and confidently • Strong communication and relationship-building skills • Strong organization and attention to detail • Ability to manage multiple priorities and follow through in a fast-paced environment • Collaborative, solutions-focused approach • Strong problem-solving and critical-thinking skills • Proficient computer skills • Experience with Dynamics, Genesys, and Microsoft applications preferred • Experience working in a hybrid or remote environment preferred • Reliable high-speed internet

🏖️ Benefits

• Eligibility for overtime • Medical, dental and vision coverage • FSA/HSA options • Life insurance • Retirement benefits • Paid time off • Tuition reimbursement • Generous 401K match • Volunteer benefits • Paid vacation • Educational incentives • Family friendly benefits • Investment incentives • Fully remote work option within the continental United States • In-office/hybrid work option from the Mount Laurel, NJ office

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