340B Implementation Manager – Contract Pharmacy, Mixed Use

🔥 1 hour ago

🐊 Florida – Remote

🐊 Florida – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

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Pillr Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2003

💊 Pharmaceuticals

💳 Fintech

Healthcare • Pharmaceuticals • Fintech

Pillr Health is a leading provider of innovative solutions designed to optimize and streamline pharmacy operations. With a strong emphasis on enhancing efficiency, reducing costs, and improving patient outcomes, particularly within the 340B program, Pillr Health delivers scalable, user-friendly technology and expert consulting to healthcare providers and pharmacies. The company is committed to high standards of data security and compliance, making it a trusted partner in pharmacy administration and management.

📋 Description

• Serve as the primary point of contact for clients, guiding them through the implementation process, addressing questions, and building trust through clear communication and expert guidance. • Conduct project kick-offs, explain timelines, and ensure clients understand all operational aspects of their plan. • Own the entire implementation lifecycle, from project planning to go-live. • Develop and maintain comprehensive project plans, detailing timelines, responsibilities and milestones. • Monitor progress, identify potential issues and provide timely updates to stakeholders. • Regularly communicate updates to internal stakeholders and client leadership, to ensure transparency and alignment. • Collaborate with Product Management and Engineering to launch new features or integrations within the implementation workflow. • Work with vendors, and internal teams to manage complex data transfers, eligibility information, and plan changes. • Resolve challenges such as claims transfers and data discrepancies to ensure accurate and timely service delivery. • Coordinate activities among internal departments, including operations, ETI, and compliance, to ensure successful implementations. • Act as a liaison between clients and internal teams to facilitate smooth integration of solutions and services. • Facilitate post-implementation reviews, assess project success, and capture lessons learned for future improvements. • Provide go-live support to ensure clients transition effectively to new systems or processes.

🎯 Requirements

• Bachelor's degree in business, Operations, or a related field (master's degree preferred). • 3+ years of experience in implementation, client onboarding, or healthcare operations in a software delivery model. • Proven ability to manage complex, multi-stakeholder projects with precision and accountability. • Ability to manage and lead effectively during times of organizational change and transformation. • Strong business and financial acumen with the ability to link software capabilities to client KPIs and strategic goals. • Exceptional leadership, communication, presentation, and stakeholder management skills. • Technical and operational fluency in areas like data exchange, eligibility workflows, or healthcare integration. • Demonstrated ability to anticipate risks, navigate ambiguity, and drive outcomes independently. • Experience with CRM, EMR/EHR systems, Gateways and analytics tools (e.g., Salesforce, EPIC, Meditech, etc.).

🏖️ Benefits

• Health insurance • Flexible Spending Account (FSA) • Dental and Vision insurance • 401(k) retirement plan • Paid time off