Engineering Business Analyst

🕒 August 24

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Ping Identity

Ping Identity

1001 - 5000 employees

Founded 2002

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $35M Series F - Ping Identity on 2014-09

Consulting • Healthcare • Logistics

Ping Identity is a leading provider of identity and access management (IAM) solutions, delivering secure, scalable, and flexible identity services for enterprises and large organizations. The company offers cloud and on-premises platforms (including PingOne and Helix AI-powered capabilities) to manage authentication, access, orchestration, fraud prevention, and decentralized identity across customers, employees, and third parties. Ping Identity focuses on reducing fraud, improving user experiences, and supporting complex deployment needs for sectors like government, financial services, healthcare, retail, and media.

📋 Description

• Partner with sales engineering stakeholders, product teams, and GTM teams to capture early-stage feature ideas • Translate sales stories and plays into clear functional user stories and workflows in Jira • Use storytelling and visual mapping to rapidly iterate on mockups and prototypes • Responsibly use company-approved AI tools to accelerate delivery, documentation, and user-flow generation • Manually test complex IAM features, including mobile push notifications and biometric/selfie identity verifications • Coordinate feedback between developers and sales stakeholders to maintain polished, demo-ready prototypes • Maintain awareness of current sales and sales engineering processes and advocate improvements

🎯 Requirements

• 2–5 years of experience in a business analysis, tech support, or systems analysis environment • Ability to work independently without constant day-to-day mentoring • Ability to translate early-stage business inputs into clear, logical data flows or step-by-step user journeys for developers • Curiosity and ability to test applications across multiple platforms, physical mobile devices, and browsers • Practical GenAI experience • Familiarity with, or exposure to, Identity & Access Management (IAM) or Cyber Security concepts • Experience crafting lean, context-driven prompts and leveraging AI as a daily force multiplier • Familiarity with sales environments, sales engineering, or customer-facing technology roles

🏖️ Benefits

• Flexible, collaborative work environment • Employee Resource Groups • Regular company and team bonding events • Competitive benefits and perks • Global volunteering and community initiatives • Generous PTO & Holiday Schedule • Parental Leave • Progressive Healthcare Options • Retirement Programs • Opportunity for Education Reimbursement • Commuter Offset (Specific locations)

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