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Care Coordinator Assistant

🔥 10 hours ago

🏢🏡 Pinellas Park – Hybrid

⏰ Full Time

🟡 Mid-level

đźź  Senior

Where this job comes from

Posted on Pinnacle Home Care's careers page, not through a job board

First seen by Remote Rocketship 10 hours ago

Still open on Pinnacle Home Care's site. Checked 9 hours ago.

Logo of Pinnacle Home Care

Pinnacle Home Care

WebsiteLinkedIn

1001 - 5000 employees

Founded 2003

🏥 Healthcare

👥 B2C

Healthcare • B2C

Pinnacle Home Care is a Florida-based home healthcare provider that delivers a broad range of in-home clinical services. Since 2003 the company has grown into the largest independent home health provider in Florida, serving over 310,000 patients to date and caring for more than 10,000 patients daily. Pinnacle provides skilled nursing, physical/occupational/speech therapy, medical social work, behavioral health, remote patient monitoring (through a RemoteFocus partnership), and specialty post-acute services including cardiac, pulmonary, neurological, diabetic, surgical, urological, and wound care — all focused on preventing readmissions and supporting patients’ independence at home.

đź“‹ Description

• Support marketing and intake teams with referral coordination and follow-up activities. • Build and maintain relationships with physicians, hospitals, nursing homes, and other referral sources. • Respond promptly to referral inquiries, phone calls, and emails from clients and referral partners. • Monitor pending referrals and ensure cases are assigned and processed accurately in McKesson. • Communicate patient discharge updates and scheduling concerns to marketing and intake leadership. • Assist with community outreach events, health fairs, and preparation of promotional materials. • Manage electronic referrals and ensure timely responses within required timeframes. • Contact patients and referral partners for additional information, paperwork, or follow-up needs. • Provide regular reports and updates to assigned marketing representatives and leadership. • Support organizational growth by helping improve referral development and customer service efforts.

🎯 Requirements

• High school diploma or equivalent required; healthcare, marketing, or customer service experience preferred. • Strong communication, organizational, and multitasking skills required. • Proficiency in Microsoft Office as well as healthcare systems. • Ability to maintain professionalism, confidentiality, and strong relationships with referral partners and team members.

🏖️ Benefits

• Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes. • Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement. • Competitive Benefits & Perks: Including an employee referral program where you can earn rewards. • Recognized Excellence: Ranked as a USA Today Top Workplace. • Flexible Scheduling: Enjoy a schedule that aligns with your personal priorities. • Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

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