Customer Success Manager

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Pippin Title

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏠 Real Estate

☁️ SaaS

🏢 Enterprise

💰 $3M Seed Round on 2023-11

Real Estate • SaaS • Enterprise

Pippin Title is a cutting-edge title search company that provides nationwide services with a focus on accuracy, speed, and transparency. Utilizing advanced technology and a network of experienced searchers, Pippin Title caters to title agents, lenders, underwriters, law firms, and individuals across the United States. The company offers comprehensive commercial and residential title search services, including property ownership history, claims, liens, and encumbrances. By integrating seamlessly with various title platforms, Pippin ensures a streamlined, hassle-free process for all parties involved. Pippin Title is known for its innovative approach, exceptional customer service, and commitment to bringing title search into the digital age.

📋 Description

• Build meaningful relationships with current clients • Drive Pippin’s long-term sales growth strategy • Work closely with Sales team and CEO • Manage sustainable, seamless, and effective onboarding processes • Respond to inbound customer requests and focus on scaling interesting clients • Transition prospects to clients smoothly • Serve as an advocate for current Pippin clients • Consult current clients to understand their pain points and propose solutions • Grow Pippin’s share of wallet through relationship-based sales • Understand and educate clients about Pippin’s product and technology pipeline • Develop engagement strategies for current clients • Propose and research new products or services • Help manage revenue technology stack such as Hubspot • Gather, synthesize, and report on key client metrics • Identify potential issues with orders proactively

🎯 Requirements

• Experience in the Title/Real Estate Industry preferred • 3-5 years of experience in customer success position preferred • In depth experience with Hubspot or other CRM preferred • Remote work experience preferred • Slack and Microsoft Office experience preferred • Superior written and communication skills • Excellent relationship-building skills • The ability to work in a fast-paced startup environment • The flexibility to adapt to a quickly growing business • The ability to think creatively and strategically about how we can rapidly grow the company together • The desire to learn constantly

🏖️ Benefits

• paid vacation • holidays • health insurance