Account Support Associate

🔥 16 hours ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Pitney Bowes

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1920

📦 Logistics

💼 Consulting

📣 Marketing

Logistics • Consulting • Marketing

Pitney Bowes is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients worldwide, including more than 90 percent of the Fortune 500. It caters to a range of clients from small businesses to large enterprises and government entities, helping them reduce the complexity of sending mail and parcels. Pitney Bowes combines cutting-edge technical solutions with client services, engineering, finance, and warehouse operations to offer comprehensive support and innovation in digital commerce.

📋 Description

• Work one on one with clients and sales to solve complex billing issues via phone, email, and chat • Collaborate with other departments to solve client issues • Find root causes to prevent repeat issues • Collect on accounts where appropriate • Identify customer needs and provide recommendations on service/product use to help drive revenue

🎯 Requirements

• Strong analytical and organizational skills • Ability to multitask and manage change • Ability to manage your workday with little guidance • Strong verbal and written communication skills • Active listening skills to determine customer needs • Ability to be patient and friendly with all types of customers • Flexibility and adaptability in a fast-paced environment • Familiarity with computers and telephone etiquette • Ability to troubleshoot issues and provide clear and concise directions to customers • High School diploma or equivalent

🏖️ Benefits

• Opportunity to grow and develop your career • Inclusive environment that encourages diverse perspectives and ideas • Challenging and unique opportunities to contribute to the success of a transforming organization • Comprehensive benefits globally • Equal employment opportunity and affirmative action protections