Director, Workplace Services

🕒 April 20

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Planned Parenthood Federation of America

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1916

🤝 Non-profit

⚕️ Healthcare Insurance

🌍 Social Impact

Non-profit • Healthcare Insurance • Social Impact

Planned Parenthood Federation of America (PPFA) is a nonprofit organization dedicated to protecting and expanding access to sexual and reproductive health care and education across the United States. It operates health centers and provides services such as STD testing, birth control, abortion, emergency contraception, and cancer screenings. PPFA also offers online resources and tools to help individuals make informed decisions about their sexual health. As a 501(c)(3) tax-exempt organization, it relies on donations to support its mission and works to advocate for reproductive rights and health education for people of all genders.

📋 Description

• Provide strategic and operational leadership over Workplace Services and Facilities Operations. • Ensure that the organization’s offices, infrastructure, and operational systems function effectively, efficiently, and in alignment with PPFA’s mission and workplace culture. • Oversee the work of Workplace Services and Facilities Operations, ensuring cohesive planning, innovation, compliance, and service excellence across all operational functions. • Understand the changing needs of our clients and workplace and create processes and systems to meet those needs. • Work with leadership to make strategic decisions on capital projects, renovations, and upgrades to facilities. • Develop and maintain standard operating procedures for the Facilities Operations team. • Establish performance metrics and key performance indicators (KPIs) to monitor the effectiveness of our organization's operations team.

🎯 Requirements

• Bachelor’s degree similar to Business Administration, Operations Management, Facilities Management, Engineering, or equivalent experience required; advanced degree preferred. • 8–10 years of progressive experience in organizational operations, including facilities and administrative management and security. • Minimum 5 years of supervisory experience, including leading people and teams. • Demonstrated expertise in facilities operations, workplace administration, vendor management, project management, and security operations. • Strong leadership, team-building, and coaching skills. • Excellent organizational, problem-solving, and strategic planning abilities. • Ability to balance day-to-day operational oversight with long-term strategic vision. • High ethical standards, discretion, and ability to manage confidential information. • Exceptional communication skills, both written and verbal. • Proficiency with Google Workspace and Microsoft Office; ability to adapt quickly to new technologies. • Commitment to PPFA’s mission, diversity, equity, and inclusion, with sensitivity and appreciation for cultural differences.

🏖️ Benefits

• Travel: Less than 10% domestic travel • Commitment to building a workplace culture that fosters belonging • Recognition of individual contributions to our mission