PlayOn! Sports
201 - 500 employees
📱 Media
⚽ Sports
📚 Education
💰 $26M Series D on 2013-07
Media • Sports • Education
PlayOn! Sports is a company specializing in providing digital solutions for high school athletics and activities. They offer a comprehensive platform that integrates athletic management, digital ticketing, broadcasting and streaming, concessions, sponsorships, fundraisers, and athletic websites. Their brands include GoFan, the NFHS Network, and rSchoolToday, which collectively serve thousands of schools with over 500,000 events annually. PlayOn! Sports aims to enhance community engagement and ease administrative tasks for schools by offering tools like digital payment options, event streaming, and activity management. They play a significant role in connecting fans and communities through digital engagement with local school events.
Customer Support Representative
🔥 13 hours ago
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PlayOn! Sports
201 - 500 employees
📱 Media
⚽ Sports
📚 Education
💰 $26M Series D on 2013-07
Media • Sports • Education
PlayOn! Sports is a company specializing in providing digital solutions for high school athletics and activities. They offer a comprehensive platform that integrates athletic management, digital ticketing, broadcasting and streaming, concessions, sponsorships, fundraisers, and athletic websites. Their brands include GoFan, the NFHS Network, and rSchoolToday, which collectively serve thousands of schools with over 500,000 events annually. PlayOn! Sports aims to enhance community engagement and ease administrative tasks for schools by offering tools like digital payment options, event streaming, and activity management. They play a significant role in connecting fans and communities through digital engagement with local school events.
📋 Description
• Answer phones and provide excellent support for any troubleshooting with customers. • Reply to customer service tickets via email for timely resolution. • Enter high school sports rosters, schedules, and scores with a high level of accuracy and efficiency. • Import data through our in-house software. • Utilize MaxPreps live-scoring tools to cover football games on Fridays and Saturdays.
🎯 Requirements
• Knowledge of the Windows 10 Operating System. • Excellent written and verbal communication while being comfortable answering phone calls and responding to support emails. • Strong understanding of fan culture and passion for the entertainment or sports industry. • Must be a high school graduate to apply, college students or graduates preferred. • Experience with Zendesk is a plus. • Experience with Microsoft Office Suite is preferred. • Customer Support experience is preferred.
🏖️ Benefits
• Multiple medical insurance plans to choose from • Dental, vision life and disability insurance • Employee Emergency Fund • Company equity (stock options) • Open PTO policy • 401K plan with company match • Hybrid/flexible work environment
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