
51 - 200 employees
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Pliancy is a tech-enabled professional services company that offers IT solutions to bold, emerging companies. Specializing in high-touch, tech-enabled IT services, Pliancy provides comprehensive services including email, file management, identity management, security, and reporting, allowing businesses to focus on their core mission without worrying about day-to-day technology operations. The company is driven by a team of creative and empathetic IT experts and is SOC2 compliant, ensuring data safety. They bring a people-centric, high-touch approach to cloud services, offering architecture, rebuilds, and audits to reduce waste and cost. Pliancy also offers a fractional IT Director service, enabling high-growth companies to align their technical initiatives with long-term objectives. Their Grow Together program collaborates with forward-thinking founders to design and build scalable systems.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $65 - $85 / hour
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👥 People Operations
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51 - 200 employees
🏢 Enterprise
☁️ SaaS
🔐 Security
Enterprise • SaaS • Security
Pliancy is a tech-enabled professional services company that offers IT solutions to bold, emerging companies. Specializing in high-touch, tech-enabled IT services, Pliancy provides comprehensive services including email, file management, identity management, security, and reporting, allowing businesses to focus on their core mission without worrying about day-to-day technology operations. The company is driven by a team of creative and empathetic IT experts and is SOC2 compliant, ensuring data safety. They bring a people-centric, high-touch approach to cloud services, offering architecture, rebuilds, and audits to reduce waste and cost. Pliancy also offers a fractional IT Director service, enabling high-growth companies to align their technical initiatives with long-term objectives. Their Grow Together program collaborates with forward-thinking founders to design and build scalable systems.
• Respond to employee and manager questions on policies, benefits, leave, documentation, or day-to-day People matters • Manage onboarding and offboarding activities, employee changes, and HRIS updates • Partner with the VP of Business Operations and leaders on employee relations questions, performance concerns, documentation, and manager guidance • Coordinate with payroll, benefits, and external partners to ensure changes are processed accurately and on time • Maintain compliance-related documentation, reporting, and required workflows • Serve as the primary point of contact for routine People questions from employees and managers • Administer onboarding, offboarding, status changes, leaves, and other employee lifecycle processes • Maintain accurate employee records and HR systems data • Support payroll inputs, employee changes, and benefits administration in partnership with internal and external vendors • Ensure HR documents, trackers, and audit-related files are organized, accurate, and up to date • Support talent acquisition coordination, including posting jobs, managing basic hiring logistics, and preparing and sending offer materials. • Help keep recurring People workflows running smoothly, including compliance tasks, reporting, and deadlines • Provide first-line guidance to managers on routine employee relations matters, including performance concerns, feedback conversations, documentation, and policy interpretation • Triage employee concerns and help determine when matters should be escalated to the VP of Business Operations, legal counsel, or other leadership partners • Support the drafting and organization of written documentation related to coaching, performance management, and employee issues • Help managers navigate sensitive conversations with consistency, sound judgment, and appropriate follow-through • Flag risk areas early and bring a calm, practical lens to complex or ambiguous situations • Document and improve repeatable People processes so coverage is smooth and sustainable during leave • Identify operational inefficiencies and recommend practical solutions • Partner closely with the VP of Business Operations to keep them informed of themes, risks, and items requiring leadership visibility • Help preserve a positive employee experience by combining responsiveness with clear processes and dependable follow-through
• 5+ years of experience in HR, People Operations, HR Generalist, HRBP, or similar roles • Strong working knowledge of employee lifecycle processes, HR administration, and People Operations • Demonstrated experience supporting routine employee relations matters and advising managers on performance, documentation, and policy-related questions • Ability to work independently as the primary day-to-day People contact in a small or scaling company • Strong judgment, discretion, and comfort handling confidential and sensitive information • Excellent organizational skills and attention to detail • Clear, professional communication skills and a steady, service-oriented approach • Experience working with HRIS, payroll, and benefits administration tools • Familiarity with federal and state employment law basics and when to escalate for additional guidance • Authorization to work in the USA for any employer.
• Community-minded, empathetic teammates who take pride in their work—and make it fun, too • A manager who will help you grow and identify opportunities for career development • The opportunity to support clients solving challenging problems in pursuit of meaningful goals • Flexible schedule designed to empower your communication and time management skills • Benefits and perks built to meaningfully support you and your family
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