Associate Peer Review Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🐊 Florida, Illinois, +6 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

💵 $55k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

PLOS

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 Non-profit

🔬 Science

Education • Non-profit • Science

PLOS is a non-profit organization on a mission to drive open science forward with measurable, meaningful change in research publishing, policy, and practice. Building on a strong legacy of pioneering innovation, PLOS continues to be a catalyst, reimagining models to meet open science principles, removing barriers and promoting inclusion in knowledge creation and sharing. They cover all scientific disciplines with a focus on fundamental and applied research across life, health, sustainability, engineering, and technology, ensuring that research outputs are rigorous, reliable, and accessible to all.

📋 Description

• Ensure the timely, efficient peer review of all submissions • Ensure that queries or concerns escalated by vendors, Customer Care or other PLOS colleagues are addressed and resolved professionally and within required timelines, or escalated appropriately. • Identify and remove barriers to submission, working collaboratively with colleagues across PLOS as required. • Proactively identify workflow inefficiencies, variations or backlogs to diagnose persistent issues. • Troubleshoot persistent manuscript, workflow or system issues, providing expertise and advice, and exercising judgement to resolve the issue or escalate to the Peer Review Operations Manager or other colleagues as appropriate. • Proactively raise data-driven recommendations for continuous journal operations and workflow improvements to the Peer Review Operations Manager. • Contribute to workflow project and initiate proposals as requested, and undertake operations projects and initiatives as directed by the Peer Review Operations Manager. • Serve as daily liaison with vendor representatives, monitoring quality and timeliness performance against target thresholds and KPIs. • Contribute to other operational research outputs related to PLOS’s mission where required, so that our journal workflows are optimized to encourage scientific openness and transparency.

🎯 Requirements

• A university degree or equivalent, scientific discipline is a plus. • Excellent communication and presentation skills, both written and oral. • Highly organized, detail-oriented, and proactive in solving problems. • Growth mindset with a collaborative, team player mentality. • An ability to maintain a positive and professional customer service attitude. • Able to work constructively with vendors, authors, editors, customers, and colleagues from a range of international settings. • Knowledge of Excel, Word, file types and file conversions. • Able to work under tight deadlines while achieving a high standard of quality and accuracy. • Able to set priorities and work independently. • Upholds high standards of professionalism in the workplace. • Embraces change with a positive attitude. • An interest in science and in advancing scientific knowledge.

🏖️ Benefits

• 401k with employer match • Employee sponsored health, dental and vision insurance (Dental and Vision 100% employer paid) • Paid Vacation, 11 public holidays and sick leave • Parental leave • Birthday and three winter holidays days off • Short term and long term disability insurance • 2 days paid time off for volunteering per year • Fully remote work environment with stipend on joining for home office