Head of Growth

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $250k - $310k / year

⏰ Full Time

🔴 Lead

📈 Growth Marketing

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PolyAI

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

🤖 Artificial Intelligence

🏢 Enterprise

📡 Telecommunications

Artificial Intelligence • Enterprise • Telecommunications

PolyAI is a company that specializes in delivering conversational AI solutions for call centers across various industries. They provide a voice-based AI platform that enables natural conversations with customers, helping to resolve over 50% of calls efficiently. Their platform is designed to enhance customer experience, improve operational excellence, and increase revenue generation. PolyAI offers seamless integrations with existing technology stacks, supports multiple languages, and is equipped to meet industry compliance standards. Their AI solutions are utilized in sectors such as healthcare, financial services, travel, and retail to improve customer satisfaction and agent productivity.

📋 Description

• Lead PolyAI's growth strategy across web, paid media, demand generation, lifecycle, and builder/PLG activation • Build and scale a high-performing growth engine that drives awareness, engagement, pipeline, and revenue • Own the website as a strategic growth asset: positioning, buyer journeys, conversion, and experimentation • Set the paid media strategy and investment model across channels, with clear accountability for performance and efficiency • Lead named-account ABM and precision-marketing programs with defined plays, signals, and orchestration, alongside Product Marketing and Sales • Build lifecycle and nurture programs that support acquisition and expansion • Establish a rigorous operating cadence, including pipeline reporting by stage, source, and segment • Use data to decide where to invest, where to improve, and where to stop • Hire, develop, and lead a strong team

🎯 Requirements

• A builder's mindset: a desire to automate, to become AI-fluent on the edge of the market, and to ship leverage rather than delegate it • 10 to 12+ years in B2B / B2C2B demand generation and growth • Experience at a Tier-1 startup backed by Tier-1 VCs, helping take organizations from $100M to $200M+ • Both PLG and sales-led (SLG) experience, including the transition from product-led to sales-led, and demand generation across multiple segments • A track record of named-account and precision-marketing programs that produced attributable pipeline • A point of view on attribution that goes beyond last-touch • Experience building or rebuilding a lifecycle program end to end • Comfort owning web and conversion as your own surface • The discipline to kill underperforming channels rather than hedge • Strong cross-functional credibility with Sales, Product Marketing, and Finance • Experience with vertical campaigns or developer marketing is a plus.

🏖️ Benefits

• 💰 Participation in the company’s employee share options plan • 🏥 Comprehensive health coverage for you and your loved ones • 👪 Life Insurance • ◻️ STD and LTD • 💰 The opportunity to contribute to the company's 401k plan • 🏝 Flexible PTO policy + 11 designated company holidays • 📚 Annual learning and development allowance • 🏡 We’re all about making WFH work for you - that’s why we offer a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! • 🧡 Enhanced parental leave • 👨‍👩‍👧 Company-funded fertility and family-forming programmes • 🌸 Menopause care programme with Maven • 🌎 Sabbatical Program: 5-week paid sabbatical available after 5 years of employment