
51 - 200 employees
Founded 2017
🤖 Artificial Intelligence
🏢 Enterprise
📡 Telecommunications
Artificial Intelligence • Enterprise • Telecommunications
PolyAI is a company that specializes in delivering conversational AI solutions for call centers across various industries. They provide a voice-based AI platform that enables natural conversations with customers, helping to resolve over 50% of calls efficiently. Their platform is designed to enhance customer experience, improve operational excellence, and increase revenue generation. PolyAI offers seamless integrations with existing technology stacks, supports multiple languages, and is equipped to meet industry compliance standards. Their AI solutions are utilized in sectors such as healthcare, financial services, travel, and retail to improve customer satisfaction and agent productivity.
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51 - 200 employees
Founded 2017
🤖 Artificial Intelligence
🏢 Enterprise
📡 Telecommunications
Artificial Intelligence • Enterprise • Telecommunications
PolyAI is a company that specializes in delivering conversational AI solutions for call centers across various industries. They provide a voice-based AI platform that enables natural conversations with customers, helping to resolve over 50% of calls efficiently. Their platform is designed to enhance customer experience, improve operational excellence, and increase revenue generation. PolyAI offers seamless integrations with existing technology stacks, supports multiple languages, and is equipped to meet industry compliance standards. Their AI solutions are utilized in sectors such as healthcare, financial services, travel, and retail to improve customer satisfaction and agent productivity.
• Month-end close: Run the full close process for the US & Canadian entities, including journal entries, accruals, reconciliations, and intercompany transactions with the group. Deliver clean, timely numbers each month in line with the global close timetable. • Payroll: Manage end-to-end US & Canadian payroll processing via Rippling, including new hire setup, benefits deductions, multi-state withholding, and year-end W-2 reporting. • Sales tax: Own multi-state sales tax compliance via Anrok, including nexus monitoring, registrations, return review, and filings. • Corporate tax: Act as the primary point of contact for our external tax preparers on federal and state corporate income tax returns, estimated payments, and any state/local filings. • Audit: Lead the US side of the annual audit, preparing schedules, responding to auditor requests, and ensuring a smooth, well-organised process. • Revenue recognition: Apply ASC 606 to our SaaS revenue streams, document accounting positions, and ensure consistent treatment across the business. • Other compliance: Manage 1099 reporting, state annual filings, business licences, and ad-hoc regulatory matters. • Partnership with FP&A: Provide timely, accurate actuals and supporting analysis to our US FP&A team to support budgeting, forecasting, and management reporting.
• 8+ years of progressive accounting experience, with a meaningful portion in industry (not solely public accounting) • SaaS industry experience is essential - you understand subscription revenue, deferred revenue, ARR/MRR mechanics, and the typical accounting issues that come with a SaaS business model • CPA strongly preferred • Mix of public accounting (Big 4 or strong mid-tier) and SaaS industry experience is ideal • Strong working knowledge of ASC 606 revenue recognition applied to SaaS contracts • Hands-on experience with US multi-state sales tax compliance (Anrok experience a plus) • Experience leading or substantially supporting an external audit • Comfortable as the senior accounting person in a small/lean US environment - you know how to roll up your sleeves • Hands-on experience with a modern SaaS finance stack - ideally Campfire, NetSuite, or a comparable ERP, plus Rippling, Brex, and Tipalti (or close equivalents) • Demonstrated interest in or hands-on use of AI tools to improve finance workflows • Strong judgement on what to escalate, when, and with what level of supporting analysis - you bring options and recommendations, not open-ended questions • Excellent written communication - much of your collaboration with the UK team will be async.
• 💰 Participation in the company’s employee share options plan • 🏥 Comprehensive health coverage for you and your loved ones • 👪 Life Insurance • ◻️ STD and LTD • 💰 The opportunity to contribute to the company's 401k plan • 🏝 Flexible PTO policy + 11 designated company holidays • 📚 Annual learning and development allowance • 🏡 We’re all about making WFH work for you - that’s why you’ll receive a one-off WFH allowance when you join. Offering perks like noise-cancelling headphones or a comfortable desk chair to boost your comfort and focus! • 🧡 Enhanced parental leave • 👨‍👩‍👧 Company-funded fertility and family-forming programmes • 🌸 Menopause care programme with Maven
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