Content Strategist, Knowledge Architecture

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $85.4k - $106.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👨🏼‍💻 Content Manager

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PowerSchool

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence • Software

PowerSchool is a leading provider of cloud-based K-12 education software, offering a comprehensive range of solutions to support educators, administrators, and families in enhancing student learning. Their products include tools for student information management, personalized learning, analytics, talent recruitment, and resource planning, all aimed at fostering student success and effective school operations. Through innovative technology and a commitment to meeting the diverse needs of educational institutions, PowerSchool empowers effective communication and collaboration within the educational ecosystem.

📋 Description

• Help define and maintain the product content model, including content types, fields, relationships, and reuse patterns • Establish taxonomy and tagging frameworks to enable discoverability and targeted delivery • Design content structures that support retrieval-augmented generation (RAG), including chunking, metadata, and semantic relationships • Design scalable information architecture systems across products, personas, and delivery channels • Define standards for modular, component-based content authoring and reuse • Partner with Product, UX, Engineering, Support, and Accessibility teams to align content with product experiences and workflows • Translate product and business requirements into structured content and architecture solutions • Collaborate closely with Content Engineers to ensure proper implementation of content models and standards • Act as a bridge between strategy, governance, and execution teams

🎯 Requirements

• Bachelor’s degree or equivalent work experience • 2 + years of experience in content strategy, information architecture, knowledge management, or related field • Experience working in a SaaS or product-driven environment • Proven ability to design and scale content across complex product ecosystems • Travel occasionally, up to 10%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands • Experience with structured or component-based content systems (e.g., CCMS, knowledge bases) • Familiarity with taxonomy, metadata, and content modeling framework • Experience supporting content used in AI-driven or search-based experiences • Knowledge of accessibility standards and inclusive content practice

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) • Flexible Spending Accounts and Health Savings Accounts • Short-Term Disability and Long-Term Disability • Comprehensive 401(k) plan • Generous Parental Leave • Unrestricted paid time off (known as Discretionary Time Off - DTO) • Wellness Program, including ClassPass & Employee Assistance Program • Tuition Reimbursement • Pet Insurance • Identity Theft Protection • Student Debt Repayment Program • Prepaid Legal coverage