Content Strategist, Knowledge Architecture

🕒 July 24

🏢 Dallas – Onsite

💵 $85.4k - $106.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👨🏼‍💻 Content Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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PowerSchool

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📚 Education

🤖 Artificial Intelligence

Education • Artificial Intelligence • Software

PowerSchool is a leading provider of cloud-based K-12 education software, offering a comprehensive range of solutions to support educators, administrators, and families in enhancing student learning. Their products include tools for student information management, personalized learning, analytics, talent recruitment, and resource planning, all aimed at fostering student success and effective school operations. Through innovative technology and a commitment to meeting the diverse needs of educational institutions, PowerSchool empowers effective communication and collaboration within the educational ecosystem.

📋 Description

• Help define and maintain the product content model, including content types, fields, relationships, and reuse patterns • Establish taxonomy and tagging frameworks to enable discoverability and targeted delivery • Design content structures that support retrieval-augmented generation (RAG), including chunking, metadata, and semantic relationships • Define standards for modular, component-based content authoring and reuse • Partner with Product, UX, Engineering, Support, and Accessibility teams to align content with product experiences and workflows • Translate product and business requirements into structured content and architecture solutions • Collaborate closely with Content Engineers to ensure proper implementation of content models and standards

🎯 Requirements

• Bachelor’s degree or equivalent work experience • 2+ years of experience in content strategy, information architecture, knowledge management, or related field • Experience working in a SaaS or product-driven environment • Proven ability to design and scale content across complex product ecosystems • Travel occasionally, up to 10%, for key moments such as team summits, training, customer meetings, company events, etc., with increased frequency during peak periods based on business demands

🏖️ Benefits

• Comprehensive Insurance Coverage (including Medical, Dental, Vision, Pharmacy benefits, Life Insurance and AD&D) • Flexible Spending Accounts and Health Savings Accounts • Short-Term Disability and Long-Term Disability • Comprehensive 401(k) plan • Generous Parental Leave • Unrestricted paid time off (known as Discretionary Time Off - DTO) • Wellness Program, including ClassPass & Employee Assistance Program • Tuition Reimbursement • Optional Benefits: Pet Insurance, Identity Theft Protection, Student Debt Repayment Program and Prepaid Legal coverage