Global Technical Support Manager – Protective & Marine Coatings

🔥 12 hours ago

🌐 United States, Netherlands, +2 more countries – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Customer Success Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of PPG

PPG

10,000+ employees

Founded 1883

🚘 Automotive

📦 Logistics

🍽️ Food & Beverage

Automotive • Logistics • Food & Beverage

PPG is a global leader in the development and delivery of paints, coatings, and specialty materials. With a commitment to innovation, sustainability, and diversity, PPG serves customers in a variety of markets, including industrial, transportation, consumer products, and construction. The company is dedicated to protecting and beautifying the world, while empowering its diverse workforce and fostering an inclusive working environment. PPG has been trusted by its customers for over 140 years and continues to expand its operations across more than 75 countries.

📋 Description

• Lead and coordinate cross-regional technical support efforts across geographies • Provide timely and accurate technical support to global customers, KAM teams, and internal stakeholders • Support complex projects and applications, including FPSO/FLNG, infrastructure, and industrial segments • Review and contribute to owner and EPC specifications • Prepare technical statements, reports, and guarantee support documentation • Deliver technical presentations and workshops to customers, Owners, and EPCs • Support specialized system selection based on application requirements • Act as a key interface between Product Management, Engineering, R&D, and regional teams • Provide technical support to Global Product Managers and contribute to product development • Ensure availability and communication of standards, certifications, and test data • Manage and prioritize a high volume of global technical requests • Strengthen customer confidence and long-term relationships • Drive project specification wins and successful execution • Enhance PPG’s competitive differentiation through responsiveness and expertise • Support business protection and growth in key accounts globally

🎯 Requirements

• Degree in Engineering, Chemistry, Materials Science, or related field • Strong experience in Protective & Marine coatings or comparable industries • Strong business acumen • Proven background in technical support, project engineering, or specification management • Experience with complex global projects (e.g., Marine, EPC-driven environments) preferred • Knowledge of industry standards, certifications, and testing protocols • Strong technical expertise and problem-solving skills • Excellent communication and customer-facing abilities • High level of responsiveness and accountability • Ability to work across global, cross-functional teams • Strong organizational and prioritization skills in a fast-paced environment • Highly technical field knowledge in the PMC product line

🏖️ Benefits

• Medical, Dental, Vision, and 401K • Opportunity to grow and develop your career • Continuous learning opportunities • Fulfilling workplace environment • Equal opportunity employment • Disability adjustment support

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