Senior Product Manager – Payments

🔥 12 minutes ago

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PracticeTek

501 - 1000 employees

Founded 2020

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

PracticeTek is a U. S. -based software and services company that builds and invests in healthcare technology solutions for retail healthcare providers. It delivers SaaS products and services to improve patient experience, attract new patients, and simplify practice operations for clinics in specialties such as dental, orthodontics, optometry, chiropractic, physical therapy, dermatology, and medical spas. PracticeTek operates as a platform consolidator, acquiring and partnering with healthcare-focused software brands (16 brands, 700+ employees), offering shared services, benefits, and growth support to portfolio companies and independent practices.

📋 Description

• Own the PracticeTek Pay product strategy and roadmap: Define and prioritize embedded payment capabilities that improve provider cash flow, patient checkout, onboarding, reconciliation, reporting, and operational efficiency across PracticeTek brands. • Drive the full product lifecycle for payments initiatives: Lead discovery, requirements, prioritization, delivery, launch readiness, and post-launch iteration in partnership with engineering, design, QA, payment operations, sales, onboarding, support, marketing, and customer success. • Serve as the product expert for partners and workflows: Partner with internal teams and external vendors, including Adyen, Zentact, Salesforce, and other third-party providers to support cross-functional outcomes.

🎯 Requirements

• Minimum of six years of SaaS product management experience, preferably with healthcare payments. • Experience owning payments products or workflows involving processors, payment facilitators, underwriting, onboarding, compliance, PCI considerations, risk, reconciliation, reporting, or partner integrations. • Proven ability to translate customer insights, operational pain points, business goals, and payments data into clear product requirements, roadmap priorities, and measurable outcomes. • Strong cross-functional leadership skills, with experience partnering closely with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and external vendors. • Preferred analytical and technical fluency, including comfort with data analysis, AI-enabled product requirements, and modern tools such as ChatGPT/Codex, Snowflake/Cortex, Claude, or similar platforms.

🏖️ Benefits

• Comprehensive health, dental, and vision coverage options • Wellness benefits that support lifestyle, behavioral health, and overall wellbeing • Flexible paid time off, sick time, and 10 company-paid holidays • 401(k) plan with company match to help you build your future • Culture Committee initiatives that spark connection, fun, and belonging • A workplace powered by innovation, collaboration, and energy every day

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