Senior Product Manager – Payments

🕒 July 27

🏄 California – Remote

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💵 $150k - $175k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 31%

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Logo of PracticeTek

PracticeTek

501 - 1000 employees

Founded 2020

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

PracticeTek is a U. S. -based software and services company that builds and invests in healthcare technology solutions for retail healthcare providers. It delivers SaaS products and services to improve patient experience, attract new patients, and simplify practice operations for clinics in specialties such as dental, orthodontics, optometry, chiropractic, physical therapy, dermatology, and medical spas. PracticeTek operates as a platform consolidator, acquiring and partnering with healthcare-focused software brands (16 brands, 700+ employees), offering shared services, benefits, and growth support to portfolio companies and independent practices.

📋 Description

• Own the PracticeTek Pay product strategy and roadmap • Define and prioritize embedded payment capabilities improving provider cash flow, patient checkout, onboarding, reconciliation, reporting, and operational efficiency • Lead the full product lifecycle for payments initiatives, including discovery, requirements, prioritization, delivery, launch readiness, and post-launch iteration • Partner with engineering, design, QA, payment operations, sales, onboarding, support, marketing, and customer success • Serve as the product expert for partners and workflows • Partner with internal teams and external vendors including Adyen, Zentact, Salesforce, and other third-party providers • Deliver prioritized payments roadmap commitments with business cases, requirements, stakeholder alignment, launch plans, and measurable outcomes • Improve merchant onboarding completion, activation rates, payment feature adoption, and processing volume • Reduce payment-related escalations, onboarding friction, reconciliation gaps, underwriting delays, and repeat support issues • Identify opportunities to improve payments revenue, interchange performance, cost visibility, transaction routing, and partner performance • Build feedback loops with practitioners, internal teams, and third-party partners to drive product improvements

🎯 Requirements

• Minimum of six years of SaaS product management experience, preferably with healthcare payments • Experience owning payments products or workflows involving processors, payment facilitators, underwriting, onboarding, compliance, PCI considerations, risk, reconciliation, reporting, or partner integrations • Ability to translate customer insights, operational pain points, business goals, and payments data into product requirements, roadmap priorities, and measurable outcomes • Strong cross-functional leadership skills • Experience partnering with engineering, design, QA, sales, support, customer success, payment operations, finance, legal/compliance, and external vendors • Analytical and technical fluency, including data analysis and AI-enabled product requirements • Comfort with tools such as ChatGPT/Codex, Snowflake/Cortex, Claude, or similar platforms

🏖️ Benefits

• Comprehensive health, dental, and vision coverage options • Wellness benefits supporting lifestyle, behavioral health, and overall wellbeing • Flexible paid time off • Sick time • 10 company-paid holidays • 401(k) plan with company match • Culture Committee initiatives • Potential eligibility for additional compensation such as bonuses or equity

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