Presidio
1001 - 5000 employees
🤝 B2B
🤖 Artificial Intelligence
🔒 Cybersecurity
💰 Private equity on 2011-05
B2B • Artificial Intelligence • Cybersecurity
<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.
Team Lead, Customer Success Manager
🔥 8 minutes ago
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Presidio
1001 - 5000 employees
🤝 B2B
🤖 Artificial Intelligence
🔒 Cybersecurity
💰 Private equity on 2011-05
B2B • Artificial Intelligence • Cybersecurity
<Presidio> is a global technology services and solutions provider that designs, implements, and manages agile, secure digital platforms for enterprise customers. It helps organizations accelerate digital transformation through cloud migration and management, AI and data engineering, cybersecurity, networking and infrastructure, collaboration, and managed lifecycle services. Presidio also offers procurement, financing and consumption models, industry-specific solutions, and operational support for regulated and public sector clients.
📋 Description
• Lead, mentor, and develop a team of Customer Success Managers • Manage a portfolio of enterprise accounts • Drive customer satisfaction, retention, and growth • Conduct QBRs and EBRs to demonstrate value • Train and certify team members on CSM methodologies and tools • Collaborate with Sales, Technical Services, and Overlay teams
🎯 Requirements
• 5+ years in Customer Success or Account Management • Bachelor’s degree or equivalent experience and/or military experience • 2+ years of leadership or team lead experience • Proven track record of managing enterprise accounts • Cisco and/or other OEM ecosystem experience (e.g., Palo Alto, Juniper) preferred
🏖️ Benefits
• Health insurance • Flexible working hours • Professional development opportunities
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