Rehab Product Support Associate

🔥 7 minutes ago

⛰️ Colorado, New Mexico, +2 more states – Remote

⛰️ Colorado – Remote 🌶️ New Mexico – Remote 🤠 Texas – Remote 🦬 Wyoming – Remote

💵 $56.6k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Pride Mobility Products Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1986

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Pride Mobility Products Corporation is a global designer and manufacturer of mobility products for people with limited mobility, including power wheelchairs (Jazzy, Quantum Rehab), mobility scooters (Go Go, Pride Mobility), travel/folding chairs, and power lift recliners. Headquartered in Duryea, Pennsylvania with operations worldwide, Pride focuses on engineered, tested consumer mobility hardware sold through dealers, providers, and retail channels to improve customers' quality of life and independence.

📋 Description

• Work with Field Sales as a comprehensive team to develop and focus on applications and configurations of advanced Rehab products • Provide ongoing training, development, and support for Rehab products, particularly Q Logic electronics, to customers, therapists, and VA facilities • Communicate with Rehab Product Specialists, Regional Managers, and the Quantum Team to fulfill Rehab provider needs in the assigned territory • Travel throughout the assigned territory to provide Quantum Products training and presentations • Assist with education presentations and technical training • Communicate Quality Assurance issues and concerns • Report field data and growth opportunities to Rehab Product Specialists and the Regional Manager • Maintain inventory of demo chairs, electronics, and accessories • Manage time and territory cost-effectively • Submit monthly expenses and weekly travel itineraries • Assist providers and technical staff with troubleshooting and repairs of field units • Participate in VA clinics and VA-related activities • Observe safety and security rules and report accidents, incidents, or injuries • Complete Annual CTPAT Security Training • Demonstrate continuous improvement and sound business judgment • Work effectively with all Pride departments to exceed internal and external expectations

🎯 Requirements

• High School Diploma or GED required • At least 1 year of experience with Electro-Mechanical Applications in a Health Care Industry, Sales, Manufacturing, and/or Production environment, or an Associate Degree in a related Health Care field, or a Bachelor’s Degree in lieu of a related Associate Degree • Must be legally authorized to work in the United States without sponsorship now or in the future • Ability to multi-task, problem-solve, and prioritize in a fast-paced environment • Ability to work cross-functionally with multiple departments • Ability to assemble and troubleshoot mechanical and electrical devices • Ability to travel for the company and transport demo equipment • Ability to lift, push, or pull up to 50 lbs. • Basic working knowledge of Microsoft Word, Excel, and PowerPoint • Excellent web navigation skills • Excellent verbal and written communication skills • Excellent planning, customer service, public speaking, and presentation skills • Basic knowledge of Pride operating systems preferred • Basic knowledge of clinical diagnoses and equipment considerations preferred • Strong mechanical and/or electrical assembly and troubleshooting skills preferred • At least 2 years of experience within the Mobility Industry preferred • Current or previous successful employment with Pride Mobility Products Corporation preferred • Associate Degree in a Health Care-related field preferred • Assistive Technology Professional (ATP) Certification preferred • Must be a team player, friendly, professional, detail-oriented, and honest • Must complete Annual CTPAT Security Training

🏖️ Benefits

• Salary of $56,630 USD per year • Commission potential after 90 days • Company-provided travel and demo equipment transport as business needs dictate • Reasonable accommodation or assistance completing an application for applicants with disabilities