Technical Product Manager

🔥 3 hours ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏳ Contract/Temporary

🟠 Senior

🔴 Lead

⚒️ Technical Product Manager (TPM)

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ProArch

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

ProArch is a technology company that specializes in providing digital engineering, cloud services, data and AI solutions, and cybersecurity measures. They help businesses unleash their full potential by modernizing operations, protecting assets, and delivering data-driven insights. ProArch works closely with clients to eliminate roadblocks to growth and aligns advanced technology solutions with business goals to empower organizational success. As an award-winning Microsoft Gold Partner, they offer a wide range of services including AI consulting, software development, quality assurance, infrastructure management, governance, risk, and compliance solutions, and operational technology services. Their expertise extends to industries such as credit unions, power generation, and manufacturing, providing tailored solutions to meet each sector's unique challenges.

📋 Description

• Lead and document working sessions with clinical, finance, operations, product, and technical stakeholders to understand workflows, business rules, data requirements, and operational processes. • Translate manual and system-supported workflows into structured business and functional requirements. • Produce gap-analysis documentation mapping current-state processes and partner requirements to existing platform capabilities. • Classify requirements as existing functionality, configuration, new development, operational workaround, shared platform enhancement, or out of scope. • Maintain a consistent, traceable, and reusable backlog structure across implementations. • Analyze application logic, SQL, stored procedures, configuration parameters, integrations, and data flows to understand system behavior. • Determine whether requirements can be met through configuration, existing functionality, process changes, or new development. • Validate platform-behavior assumptions against technical evidence and distinguish confirmed behavior from inferred behavior. • Identify discrepancies among documented behavior, stakeholder expectations, configuration, and implemented logic. • Trace business rules to parameters, data elements, calculations, integrations, and system components. • Identify configurable versus hardcoded behaviors and assess impacts on future implementations. • Write business and functional requirements, user stories, acceptance criteria, assumptions, dependencies, open questions, and proposed workarounds. • Maintain separation between business-facing requirements and technical implementation details. • Ensure acceptance criteria reflect the agreed solution approach. • Maintain traceability from business need through solution decision and development implementation. • Facilitate requirements, solutioning, and review sessions across business, clinical, product, engineering, data, and operational teams. • Drive open questions toward resolution and update documentation to reflect confirmed decisions. • Identify ambiguity, conflicting requirements, downstream impacts, and cross-feature dependencies before development. • Prevent scope drift and unintended conversion of implementation-specific requirements into platform-wide requirements. • Support prioritization and decision-making by communicating business impact, implementation complexity, dependencies, and risk. • Translate approved requirements into development-ready tickets with problem statements, user stories, functional scope, acceptance criteria, dependencies, assumptions, and open questions. • Partner with engineering and architecture teams to clarify technical scope and implementation approach. • Track dependencies across features, integrations, implementations, and shared platform capabilities. • Identify reusable common capabilities for multiple clients, workflows, or future implementations.

🎯 Requirements

• 8+ years of experience as a Business Analyst, Technical Product Manager, Product Owner, or equivalent role in a software-, data-, or technology-driven environment. • Experience working within healthcare technology, healthcare operations, payer/provider systems, pharmacy, claims, revenue cycle, eligibility, or related healthcare domains. • Ability to understand and reason about SQL, data structures, system logic, APIs, configuration, and technical workflows well enough to validate platform behavior and collaborate effectively with engineering teams. • Demonstrated ability to write clear requirements, user stories, acceptance criteria, and development tickets that engineering teams can implement with minimal rework. • Strong analytical rigor with the ability to distinguish confirmed facts from assumptions, challenge unclear reasoning, and validate conclusions. • Experience facilitating requirements and solution-review sessions involving business, clinical, operational, and technical stakeholders. • Strong written and verbal communication skills, with the ability to adapt business and technical information for different audiences. • Preferred: Familiarity with healthcare claims, eligibility, reimbursement, clinical workflows, pharmacy operations, or healthcare financial processes. • Preferred: Experience working with configurable or rules-driven healthcare platforms. • Preferred: Experience supporting client, provider, health system, or partner implementations. • Preferred: Understanding of data pipelines, ETL processes, APIs, healthcare integrations, and data exchange concepts. • Preferred: Experience managing a shared product backlog across multiple customers, implementations, or business units. • Preferred: Familiarity with healthcare data standards, regulatory requirements, or privacy considerations such as HIPAA. • Requirements elicitation and translation. • Healthcare workflow analysis. • Technical and data analysis. • System behavior reconciliation. • Product and backlog management. • Stakeholder facilitation and decision-driving. • Cross-functional collaboration. • Analytical rigor and structured problem-solving. • Dependency and impact analysis. • Documentation discipline and traceability.

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