Implementation Consultant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $80k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛠️ Implementation Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ProcessUnity

WebsiteLinkedInAll Job Openings

51 - 200 employees

📋 Compliance

🔒 Cybersecurity

🏢 Enterprise

💰 Private Equity Round on 2021-09

Compliance • Cybersecurity • Enterprise

ProcessUnity is a leading provider of third-party risk management and cybersecurity risk management solutions. The company's platform offers comprehensive tools for automating third-party risk lifecycles, from onboarding and due diligence to ongoing monitoring and performance management. ProcessUnity is particularly known for its configurability and enterprise integrations, enabling organizations to unify their risk data and collaborate more effectively. With a strong emphasis on compliance, ProcessUnity also provides solutions for regulatory compliance, anti-bribery, and cybersecurity governance. The Global Risk Exchange, formerly known as CyberGRX, is part of ProcessUnity's offerings, providing access to a vast library of third-party risk assessments. ProcessUnity's platform is recognized as a leader in the Forrester Wave for Third-Party Risk Management Platforms.

📋 Description

• Configure ProcessUnity’s software applications for customers using an enablement/teaching approach • Lead, manage and coordinate multiple customer implementations simultaneously • Gather customer requirements and translate them to ProcessUnity’s capabilities • Develop and deliver deep product and technical expertise to ProcessUnity customers • Participate in knowledge transfer sessions, product training and other strategic initiatives as needed • Provide a mixture of remote and onsite customer implementation workshops • Consult with customers on system configuration based on product and industry best practices • Facilitate touch points and status meetings with customers in a timely and professional manner • Contribute to the development of best practices, project standards and methodologies to improve implementation and team-process efficiency and effectiveness • Maintain working knowledge of ProcessUnity solutions, platform features and best practices • Interface with sales, customer support, product development and engineering teams while leading client implementations

🎯 Requirements

• BS/BA degree in a computer-related discipline or equivalent experience • Based in United States • 5+ years professional experience in client-facing roles, with preference towards software implementation/information technology • Comfort and experience with software and configuration of software • Competency with larger volumes of data, spreadsheets, data manipulation, formula writing and CSV support • Technical knowledge of fundamental database concepts and relational data • Excellent written and verbal communication skills • Creative problem solver with focus on quality • Project management experience; organized • Enthusiastic self-starting team player • Experience with Salesforce administration is a plus

🏖️ Benefits

• Structured onboarding and apprenticeship • Mentorship, guidance and assistance from a senior colleague • Comprehensive health and dental insurance • Generous paid time off • 401k with employer match • Competitive compensation package • Inclusive and equitable workplace