Director, Health Plan Strategy – Operations

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Progyny, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

💼 Consulting

🛡️ Insurance

🏥 Healthcare

Consulting • Insurance • Healthcare

Progyny, Inc. is a company that provides comprehensive reproductive health benefits with a focus on fertility, family building, and women's reproductive health. Their services include flexible and equitable fertility benefits such as IVF, IUI, adoption, and surrogacy, catering to a global workforce. Progyny is dedicated to achieving superior clinical outcomes and exceptional member experiences through their data-driven model. They offer an extensive network of providers, ensuring high-quality, accessible care. Progyny supports over 460 companies with varied industries, aiming to redefine employer benefits with solutions that encompass every stage of life, from preconception to menopause.

📋 Description

• Drive execution of key health plan strategic priorities and enterprise initiatives. • Translate strategic objectives into detailed implementation plans, workstreams, milestones, and measurable deliverables. • Assess competing priorities and recommend sequencing, resource allocation, and implementation approaches that maximize business impact. • Establish governance structures and operating cadences that drive accountability, decision-making, and visibility across enterprise initiatives. • Build alignment across diverse stakeholders by balancing member, provider, client, regulatory, operational, financial, and organizational priorities to support effective decision-making and successful execution. • Develop and present executive-ready communications, governance materials, and strategic recommendations that enable timely, informed decision-making. • Influence organizational priorities and gain alignment across executive stakeholders without direct authority. • Coach and empower team members to support the evolving needs of the health plan organization. • Lead operational planning and enterprise readiness efforts supporting health plan growth and strategic partnerships. • Serve as the enterprise integrator across business functions, proactively identifying gaps, surfacing risks, and driving alignment to ensure strategic initiatives are successfully operationalized. • Represent Health Plan Strategy & Operations with senior leadership and external health plan partners during strategic implementations. • Direct cross-functional operationalization of new health plan partnerships, delegated benefit administration arrangements, product launches, and operational enhancements. • Partner with functional leaders to define operational readiness requirements, monitor implementation progress, and resolve execution gaps. • Ensure operational, regulatory, financial, reporting, and experience considerations are incorporated throughout implementation. • Lead organizational change management efforts to support successful adoption of new processes, capabilities, and operating models. • Drive successful delivery of strategic initiatives that improve organizational readiness, operational performance, partner satisfaction, and business outcomes.

🎯 Requirements

• Bachelor's degree in business, Healthcare Administration, Public Health, related field, or relevant experience; master’s degree preferred. • 12+ years of experience within a health plan organization, including experience in strategy, operations, implementation, program management, business transformation, or related functions. • 5+ years leading enterprise-scale strategic initiatives with executive visibility and cross-functional accountability. • Demonstrated success leading complex, enterprise-wide initiatives and influencing senior stakeholders across highly matrixed organizations. • Strong understanding of health plan operations and the interdependencies between operational, compliance, service, product, and technology functions. • Ability to balance strategic thinking with operational execution and attention to detail. • Exceptional ability to connect disparate teams, synthesize competing priorities, and drive enterprise alignment in complex, ambiguous environments.

🏖️ Benefits

• Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents’ Employee Affiliation Group • Menopause and midlife care • Health, dental, vision and life insurance options for employees and family • Free in-person, virtual and text-based mental health and wellness support • Paid time off, including vacation, sick leave, personal days and summer flex time • Company equity • Bonus program • 401(k) plan with company match • Access to on-demand legal and financial advice • Learning and development programs to help you grow professionally and a mentorship program • Company social events to include annual volunteer day and donation matching • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office