Senior Travel Planning Specialist – Custom & Group Tours

Job not on LinkedIn

🕒 June 24

🇺🇸 United States – Remote

💵 $65k - $70k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 14%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Project Expedition

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🏨 Hospitality

📦 Logistics

✈️ Travel

Hospitality • Logistics • Travel

Project Expedition is an online travel marketplace that helps travelers discover, compare, book, and manage tours, activities, shore excursions and multiday trips worldwide. The platform lists experiences across global destinations, offers customer support, price-matching, flexible booking policies, and tools for travel advisors and tour operators to manage bookings and referrals. It primarily serves consumers while also providing enterprise and partner features for travel professionals.

📋 Description

• Communicate with travel advisors through email and phone using the internal ticketing system • Deliver prompt, friendly, and professional service • Work with tour operators around the world to build custom and group itineraries • Create tailored proposals and quotes based on each group’s needs • Manage requests ranging from single custom tours to multi-day group programs • Troubleshoot issues in real time when needed • Suggest creative ideas and unique experiences to enhance trips • Build and maintain tour content, pricing, and logistics for group excursions and custom programs • Coordinate capacities, schedules, and operational details with vendors • Keep advisors and operators updated on itinerary or schedule changes • Support advisors and group leaders with questions and bookings • Monitor penalty schedules, cost confirmations, agreements, and deadlines • Review guest feedback and share insights to improve future programs

🎯 Requirements

• Proficient in Microsoft Word, Excel, power point. • Excellent written and verbal communication skills • Ability to multi-task, prioritize and problem solve in a fast past environment. • Ability to manage changing priorities and meet deadlines • Strong interpersonal and customer service skills. • Strong analytical capabilities with a high level of attention to detail • Works well independently and as part of a team • Fluent in written and spoken English (Other languages desirable) • Must be based in the United States • Not residing in California or New York • Available for one of the listed Tues-Sat or Sun-Thu shifts, 8:00 am-5:00 pm EST

🏖️ Benefits

• Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility) • 15 days of leave (increases to 20 days at 2 years tenure) • Company Healthcare Plan (Company contribution $10,500 with 2 completely covered plans) • 401K company plan • Annual work from home budget $500 • Annual training budget of $250 • TSA Precheck (worth $80) • Annual Project Expedition tour credits of $750 • Employee discounts on thousands of tours and activities