Field Service Engineer

🕒 July 23

🌵 Arizona, Colorado, +12 more states – Remote

🌵 Arizona – Remote ⛰️ Colorado – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $40 - $52 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ProMach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🤝 B2B

🔧 Hardware

💰 Private equity on 2023-06

Manufacturing • B2B • Hardware

ProMach is a global provider of processing and packaging equipment, integrated systems, and services for consumer packaged goods (CPG) and pharmaceutical manufacturers. The company assembles best-in-class brands into business lines that cover the full packaging line — from processing, filling and bottling to labeling, coding, robotics, end-of-line and turnkey conveyor and integration services. ProMach markets equipment and engineering solutions (including sterilization/pasteurization, pouch and tray systems, capping, labeling, palletizing and digital intelligence for production lines) and reports 150,000+ machines in the field, 50+ go-to-market product brands, 90+ manufacturing and sales locations, and 6,000+ employees worldwide.

📋 Description

• Travel to customers’ facilities to install, maintain, troubleshoot, and repair complex machinery and equipment • Train customers’ operators and technicians on machine setup, operation, change-over, and maintenance • Provide technical support via phone, remote connection, or on-site for electrical/controls, mechanical, and robotic equipment and systems • Modify and troubleshoot Allen Bradley PLC and HMI programs for existing packaging equipment • Commission, test, and debug robotic and automated packaging systems • Provide on-call emergency service and maintain communication while in the field • Prepare detailed trip reports documenting issues and solutions • Maintain records of service calls, training, and expenses • Ensure compliance with inspection, testing, and quality specifications during machine installations and integrations • Identify and correct hardware and software discrepancies in machinery and equipment • Maintain positive customer relationships and identify opportunities for product improvements and parts sales • Use complex engineering drawings, specifications, and manuals to perform mechanical and electrical tasks • Collaborate with Engineering, Sales, and Operations to address inquiries and provide technical support • Study technical manuals and attend training sessions to maintain current knowledge • Support manufacturing when required and help perform and conclude Pre-FAT and FAT

🎯 Requirements

• Familiarity with Rockwell Automation programming software and ability to connect to Allen Bradley PLCs and HMIs for troubleshooting and some coding • Proficiency troubleshooting electrical circuits, I/O devices, VFDs, servo motors, and various industrial networks • Experience with robotic applications including programming and vision; Fanuc preferred • Hands-on experience working with industrial automation equipment • Ability to work independently and in a team environment • Proficiency with Microsoft Office products including Word, Excel, and Outlook • Ability to understand and mark up electrical schematics and read 2D/3D AutoCAD mechanical assembly drawings • Minimum bachelor's degree with emphasis in Electrical Engineering, Industrial Maintenance, Industrial Automation, Mechatronics, or Robotic Programming • Strong customer service skills and desire to work • PLC programming, HMI development, and troubleshooting skills • General understanding of automation, including high-speed assembly machinery, SCADA, Gantry, Six-Axis Robotics, FANUC robots, and general automation technology • Willingness to travel up to 95 percent • Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States • Drug-free workplace

🏖️ Benefits

• Comprehensive medical/dental programs • Life insurance • Generous paid time off program • Retirement savings plan with a company match • Benefits eligibility on the first day of employment • Growth opportunities • Open, communicative work environment fostering individual initiative • Reasonable accommodation for individuals with disabilities

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