Field Service Technician

🔥 0 minutes ago

🌲 North Carolina, South Carolina – Remote

🌲 North Carolina – Remote 🌴 South Carolina – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ProMach

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏭 Manufacturing

🤝 B2B

🔧 Hardware

💰 Private equity on 2023-06

Manufacturing • B2B • Hardware

ProMach is a global provider of processing and packaging equipment, integrated systems, and services for consumer packaged goods (CPG) and pharmaceutical manufacturers. The company assembles best-in-class brands into business lines that cover the full packaging line — from processing, filling and bottling to labeling, coding, robotics, end-of-line and turnkey conveyor and integration services. ProMach markets equipment and engineering solutions (including sterilization/pasteurization, pouch and tray systems, capping, labeling, palletizing and digital intelligence for production lines) and reports 150,000+ machines in the field, 50+ go-to-market product brands, 90+ manufacturing and sales locations, and 6,000+ employees worldwide.

📋 Description

• Install, integrate, repair, and troubleshoot complex flexible machinery • Ensure inspection, testing, quality, and operating specifications are met • Direct or oversee customer personnel during machinery installations, integrations, and servicing • Customize machine programs on-site to meet customer needs • Maintain occasional 24-hour on-call status and provide telephone technical support • Provide factory floor support when not traveling for customer field service • Train customers on machinery operation and service • Assist customers with aftermarket parts needs in the field • Travel extensively to customer sites

🎯 Requirements

• Knowledge/skills of mechanical principles • Willingness to travel extensively within the US and internationally from time to time • Good communication and interpersonal skills • Strong customer service focus • Familiarity with PLC/PC systems helpful • Proficiency in Windows and Microsoft software (Word, Excel, Outlook) • Ability to train customer personnel on equipment • Experience with flexible packaging material machinery preferred • Minimum of 1 year experience in machinery repair • PLC programming experience preferred • Technical Associate degree or equivalent combination of education and experience • Willingness to travel a minimum of 75% • Ability to work in the United States; employment eligibility verified through E-Verify

🏖️ Benefits

• Salary/total compensation • Comprehensive medical/dental programs • Life insurance • Generous paid time off program • Retirement savings plan with a company match • Benefits eligibility on the first day of employment • Growth opportunities • Open, communicative work environment fostering individual initiative