Client Systems Administrator – ECSA

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Prominence Advisors

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

⚕️ Healthcare Insurance

🤖 Artificial Intelligence

🏢 Enterprise

Healthcare Insurance • Artificial Intelligence • Enterprise

Prominence Advisors is a data enablement company that has been empowering health systems across the United States with self-service analytics since 2011. They integrate data from multiple sources in real-time, enabling large healthcare providers to maximize the value of their data. Prominence helps healthcare organizations leverage their data to make healthcare smarter, improve patient outcomes, reduce the cost of care, and increase operational efficiencies. Their solutions have saved clients millions of dollars and empowered healthcare leaders by building trust in their data through governed self-service analytics.

📋 Description

• Install, configure, and manage Epic Hyperspace, Epic-specific print services, Interconnect, and related client system components. • Monitor and maintain system performance, availability, and security of Epic applications. • Support Citrix, VMware, or other virtual delivery platforms used to provide Epic access. • Troubleshoot and resolve issues related to Epic client applications, end user access, and environment stability. • Collaborate with technical teams, application analysts, and vendors to support upgrades, patches, and new releases. • Create and maintain system documentation, standard operating procedures, and configuration records. • Manage and maintain Epic print services, including deployment and troubleshooting of printers within Epic. • Participate in disaster recovery planning and testing. • Provide on-call support as needed for production issues. • Ensure compliance with organizational policies, industry standards, and security requirements.

🎯 Requirements

• Epic Client Systems Administrator certification • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). • Experience supporting Epic client applications and infrastructure. • Familiarity with Windows Server administration, Active Directory, and Group Policy. • Experience with Citrix, VMware, or similar virtualization technologies. • Strong troubleshooting skills for application and system performance issues. • Understanding of networking fundamentals, including DNS, DHCP, and load balancing. • **Preferred Skills** • Experience with healthcare IT systems and workflows. • Knowledge of scripting and automation (PowerShell, VBScript, etc.). • Prior experience in large enterprise environments with 24/7 clinical operations. • Soft-Skills • Strong problem-solving and analytical skills • Excellent communication skills and ability to collaborate across technical and clinical teams. • Ability to work independently and manage multiple projects simultaneously

🏖️ Benefits

• Competitive Salaried and Hybrid Compensation Plans • Health Care Plan (Medical, HSAs, Dental & Vision) • Retirement Plan (401k) • Life Insurance (Basic, Voluntary & AD&D) • Dependent & Health Savings Accounts • Short Term & Long Term Disability • Paid Time Off (Vacation/Sick & Public Holidays) • Training & Development Fund • Technology Stipends (for Qualifying Roles) • Work From Home • Charitable Giving to Causes You Believe In