EDI Team Lead

Job not on LinkedIn

🔥 5 minutes ago

🇺🇸 United States – Remote

💵 $65k - $80k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Prompt Therapy Solutions Inc

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Prompt Therapy Solutions Inc. is a company that provides therapy-focused software solutions designed to enhance the efficiency and profitability of clinics. They offer a range of features including AI-powered scheduling, patient management, billing, and reporting tools. Their platform caters to various practice sizes, from startup clinics to large enterprises, aiming to optimize clinic operations and improve patient satisfaction. The company's AI solutions help streamline workflows for roles such as front desk staff, therapists, billers, and clinic owners. Through advanced analytics and automated processes, Prompt Therapy Solutions seeks to modernize practice management and drive growth for therapy providers.

📋 Description

• Interview, hire, and onboard new EDI Analysts in partnership with the internal onboarding team • Hold weekly discussions with direct reports regarding customer support needs and operational blockers • Monitor and evaluate team performance, providing feedback and coaching • Identify process-improvement opportunities, surface trends and recurring pain points, and recommend solutions to senior leadership • Own end-to-end EDI relationship management for an assigned book of accounts • Lead customer kickoff meetings and delegate assistance to team members as needed • Join customer meetings with direct reports to coach communication and product knowledge • Serve as primary escalation point for complex or sensitive client EDI/ERA issues • Resolve high-stakes issues directly and coach the team to handle similar situations independently • Provide ongoing training, coaching, mentorship, and performance reviews for direct reports • Support rollout of new EDI workflows, tools, and processes • Collaborate with BSM and CSM teams on trends and cross-functional escalations • Provide leadership on product functionality coaching and delegate teaching opportunities • Escalate personnel issues to the Manager of EDI Success as needed • Take on additional responsibilities to achieve team and company objectives • Report to the Manager of EDI Success

🎯 Requirements

• 2–5 years of hands-on experience with healthcare Electronic Data Interchange (EDI) and Electronic Remittance Advice (ERA) • Working knowledge of ANSI X12 transactions, including 837 claims, 835 remittances, 277 claim status, and 999 acknowledgments, with the ability to read raw files and pinpoint why a claim or file was rejected • Proven experience completing provider EDI and ERA enrollments with payers, including troubleshooting enrollments that stall or get denied • Proven people-leadership instincts: able to build trust-based relationships, delegate effectively, and lead team meetings to educate on process and product • Demonstrated track record of proactively identifying issues and driving solutions without waiting for direction • Highly proficient in written and verbal communication skills, comfortable navigating difficult conversations internally and externally and communicating across teams • Ability to work in a fast-paced, dynamic environment, work outside normal working hours when needed, juggle multiple projects, shift gears quickly, meet deadlines, and own workload with professional composure • Proficient in Word, Excel, PowerPoint, Google Workspace, and Slack • Growth mindset and desire to continually improve people-leading skills • Ability to pause, reflect, and circle back to internal teammates when tense situations arise or when unsure of an answer • Ability to communicate to leadership for assistance when needed • Comfortable owning own workload • Experience at a clearinghouse, revenue cycle management company, or healthcare billing software company (nice to have) • Background in outpatient rehab (PT, OT, SLP) or chiropractic billing (nice to have) • Experience building or documenting team processes, playbooks, or training materials (nice to have) • Familiarity with clearinghouse portals and payer enrollment platforms (nice to have) • Experience leading a team through rapid growth or organizational change (nice to have) • Legally authorized to work in the United States • Physically located in the United States • Must not be a current Prompt Customer or employed by one unless the customer's explicit consent has been obtained

🏖️ Benefits

• Competitive salaries • Remote/hybrid environment • Potential equity compensation for outstanding performance • Flexible PTO • Company-wide sponsored lunches • Company paid disability and life insurance benefits • Company paid family and medical leave • Medical, dental, and vision insurance benefits • Discounted pet insurance • FSA/DCA and commuter benefits • 401k • Complimentary subscription to digital fitness classes and wellness content • Recovery suite at HQ – includes a cold plunge, sauna, and shower