Senior Solutions Architect – Government Partnerships

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🔥 0 minutes ago

🏄 California, Colorado, +12 more states – Remote

🏄 California – Remote ⛰️ Colorado – Remote 🏛️ District of Columbia – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🔔 Pennsylvania – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $160k - $190k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Propel, Inc

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2014

👥 B2C

☁️ SaaS

🌍 Social Impact

💰 $3.5M Grant - Propel on 2024-08

B2C • SaaS • Social Impact

Propel is a consumer mobile app and technology company that helps people who receive government benefits (primarily SNAP/EBT) manage their benefits. The app connects to state portals to retrieve EBT balances and transaction histories, provides balance checking, deposit predictions, transaction details, security features like card locking and out-of-state transaction blocking, fraud monitoring, and alerts about benefits and policy updates. Propel also offers exclusive discounts and savings on groceries, phone/internet plans, job and gig listings, and editorial content and resources for SNAP/WIC communities. It is free to users, monetizes through selective advertising and partnerships, and operates across most U. S. states and territories. The company focuses on strengthening the social safety net with technology and serves millions of users.

📋 Description

• Be the product voice in state conversations. Prepare materials, present Propel's capabilities, and field technical questions from state partners directly. Translate what you learn into structured requirements and recommendations for product and engineering. • Own state campaign delivery end to end. • Define what Propel will deliver for each state engagement, write the scope-of-work, set up campaign infrastructure, monitor execution, run the evaluation, and fix what breaks. • Lean into AI-enablement to create more leverage for our partnerships work with less engineering support. • Make hands-on tradeoff decisions about when a state's needs warrant new product investment vs. existing capabilities — and when it's configuration work, do it yourself. • Feed the case management product roadmap. Synthesize patterns across engagements to surface common needs and platform gaps. Bring specific, evidence-based recommendations to PMs — not just "states want X," but "here's the pattern across three states, here's what a platform-level solution looks like, and here's the data."

🎯 Requirements

• 5+ years bridging product/technical teams and external partners — solutions architecture, implementation/delivery leadership, technical program management, or product management in a B2G context. You should have direct experience working in or selling to state SNAP or Medicaid agencies. • Technical background – you’re comfortable getting in the weeds on how our tech stack operates to tackle questions around how we should integrate with state partners. You are comfortable reading API docs, translating technical documents for non-technical stakeholders and doing a first-draft estimate of complexity and scope for new tasks. • Familiarity with public benefits administration — SNAP, Medicaid, EBT, or adjacent programs. You understand (or can quickly learn) how state agencies work, what their incentives are, and why things like payment error rates and redetermination processes matter • The ability to operate across altitudes — presenting to a state CIO on Monday, speccing a campaign config on Tuesday, analyzing pilot results on Wednesday, drafting a SOW on Thursday • Strong product instincts — you can tell the difference between a state request that should become a platform feature and one that should stay a one-off. You know when to advocate for one-off investments because they are critical to the state pipeline, and when they should be left on the table. • Comfort with ambiguity — we're inventing a new model for how a consumer tech company partners with state agencies, and you'll be building the plane while flying it • Communication and data skills — clear writing, compelling decks, and enough SQL/analytics fluency to tell the story of a campaign's impact

🏖️ Benefits

• Meaningful work and a strong shared sense of mission • Remote-friendly work environment with a dog-friendly office in Downtown Brooklyn. The team meets in-person for optional retreats. • 20 Days of PTO • 4% 401K match • $10k lifetime spend towards Carrot Fertility • Excellent Medical, Dental and Vision options • A strong equity package that reflects the leveling and anticipated impact of this role