Automotive Claims Adjuster – Bilingual

🔥 13 hours ago

🏈 Alabama – Remote

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💵 $50k - $60k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 1%

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🗣️🇪🇸 Spanish Required

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Logo of Protective Life

Protective Life

1001 - 5000 employees

Founded 1908

💸 Finance

🛡️ Insurance

Finance • Insurance

Protective Life is a financial services company specializing in providing affordable life insurance and annuities. The company offers a variety of insurance products such as term life, whole life, and universal life policies, as well as fixed, immediate, indexed, and variable annuities. Protective Life assists individuals in planning for their future, including retirement, estate planning, and financial protection for families. The company emphasizes its commitment to sustainability, community involvement, and helping customers achieve protection and security throughout various life stages. Protective Life is known for its strong financial foundation and is licensed to operate in all states except New York.

📋 Description

• Deliver engaging and professional service on phone inquiries regarding claim processing and coverage • Authorize claims and answer a high volume of inbound calls • Process and complete paperwork according to established procedures • Adjudicate assigned claims • Receive intake of new losses • Assess contract, agreement, and policy coverage • Document and investigate new losses accurately • Maintain an exceptionally high level of customer service • Communicate with customers in both English and Spanish • Perform other duties as assigned

🎯 Requirements

• 2+ years of experience in an Automotive Service environment as an Automotive Technician or Service Advisor • Strong communication, attention to detail, and multitasking skills • Ability to work in a fast-paced environment • Ability to identify and remove obstacles to ensure efficient workflow • Proficiency with computers and applications, including MS Word and Excel • Ability to work with multiple systems in a fast-paced environment • Bilingual proficiency in English and Spanish is required • High school diploma required • Analytical ability required • Ability to make decisions based on contract language • Ability to use good judgment and provide applicable contract benefits on all claims • Must be available to work 40 hours per week during 8 a.m.–8 p.m. Monday–Friday, with a rotating Saturday every 4–6 weeks

🏖️ Benefits

• Comprehensive health insurance • Dental insurance • Vision insurance • Mental health benefits • Employee assistance program • Paid time off • Paid parental leave • Short-term disability • Cultural observance day • Contributions to healthcare accounts • Pension plan • 401(k) plan with Company matching • ProHealth Rewards wellbeing platform with cash rewards

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