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Senior Principal AI Solutions Architect

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $149k - $223k / year

⏰ Full Time

🟠 Senior

💻 Solutions Engineer

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Logo of PTC

PTC

5001 - 10000 employees

Founded 1985

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

PTC is a leading software solutions provider that focuses on transforming the way products are designed, manufactured, and serviced. The company offers digital solutions that improve product development, reduce costs, and enhance product quality by allowing collaboration across teams. PTC is renowned for its expertise in enterprise PLM and SLM, making it a preferred partner for manufacturers and service teams looking to optimize processes and innovate. Its tools are utilized by numerous Fortune 500 companies involved in discrete manufacturing, enabling significant improvements in manufacturing efficiency and service operations.

📋 Description

• Lead the positioning, design, validation, and delivery of enterprise AI solutions across the Americas customer base • Partner with Sales, Solution Consulting, Customer Success, Product Management, and Professional Services on strategic AI opportunities • Engage executive and technical customer stakeholders to understand objectives, challenges, and desired outcomes • Lead AI discovery workshops and business process analysis • Define AI use cases, user stories, business requirements, and success criteria • Validate technical feasibility, operational readiness, implementation complexity, risks, dependencies, integrations, and infrastructure requirements • Support solution scoping, estimates, Statements of Work, and implementation roadmaps • Configure and lead end-to-end AI solution architectures across customer environments and PTC platforms • Create and present marketecture, solution architecture, integration architecture, data flow, deployment model, and operational support documentation • Validate integrations, data quality, governance, security, scalability, and operational requirements • Translate business requirements into technical architectures and implementation plans • Conduct architecture reviews and provide technical governance throughout engagements • Serve as architectural lead during implementation projects • Mentor and guide delivery teams and resolve architectural roadblocks • Participate in project governance and steering committee reviews • Ensure implementations achieve customer business outcomes • Provide guidance on enterprise deployment patterns, integration strategies, and change management • Develop AI delivery standards, frameworks, methodologies, tooling, reusable assets, service offerings, and implementation approaches • Lead internal enablement programs and workshops • Coach and mentor Solution Architects, Implementation Consultants, Business Solutions Managers, Project Managers, and Program Managers • Drive continuous improvement and knowledge sharing across Professional Services • Evaluate emerging AI technologies and determine applicability to customer use cases • Help shape PTC's AI services strategy and delivery capabilities • Serve as an AI thought leader within Professional Services and customer engagements • Report directly to the Vice President of Americas Professional Services

🎯 Requirements

• 10+ years of experience in enterprise software consulting, solution architecture, professional services, or systems engineering • 5+ years leading complex enterprise transformations involving cloud, data, analytics, automation, or AI technologies • Hands-on experience with LLMs, multi-agent systems, prompt engineering, and vector databases • LangChain/LangGraph required • Demonstrated experience bringing AI solutions from concept through production deployment • Proven experience supporting both pre-sales pursuits and implementation delivery • Experience working with senior-level customer stakeholders • Strong background in large-scale enterprise deployments and digital transformation programs • Experience designing and implementing AI, machine learning, generative AI, and intelligent automation solutions • Proficiency in Python, SQL, and at least one additional language: Java, Go, or TypeScript • Experience with large-scale data technologies such as Spark and Kafka • Data architecture fundamentals • Strong data science capabilities • Understanding of enterprise architecture, data architecture, API integration patterns, cloud platforms, security and governance frameworks, and infrastructure design • Ability to assess technical feasibility and operational readiness for enterprise AI initiatives • Experience producing and presenting architectural and technical solution documentation • Excellent executive communication and presentation skills • Ability to communicate effectively with business and technical audiences • Strong consultative problem-solving abilities • Ability to build trust and credibility with customers and internal stakeholders • Collaborative and team-oriented approach • Ability to lead through influence rather than authority • Experience in manufacturing, industrial products, automotive, aerospace and defense, medical device, high tech, or field service operations is strongly preferred • Experience with CAD, PLM, SLM, ALM, Digital Thread initiatives, engineering and product development processes, or service lifecycle management is highly preferred

🏖️ Benefits

• Performance-based bonus eligibility • Employee share purchase program (ESPP) with discounted PTC stock • Potential eligibility for equity programs • Medical insurance • Dental insurance • Vision insurance • Paid time off • Sick leave • Tuition reimbursement • 401(k) contributions and employer match • Flexible spending accounts • Life insurance • Disability coverage • Generous commuter subsidy for office-assigned employees

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