PTP
51 - 200 employees
Founded 2004
đź’Ľ Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
IVR Architect
đź•’ July 27
🏄 California – Remote
⏰ Full Time
🟡 Mid-level
đźź Senior
🏛️ Architect
đź‘» Ghost score 18%
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PTP
51 - 200 employees
Founded 2004
đź’Ľ Consulting
🤖 Artificial Intelligence
🤝 B2B
Consulting • Artificial Intelligence • B2B
PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.
đź“‹ Description
• Work with customers to identify business and technical requirements • Architect solutions which meet business and technical requirements • Lead a team of 2-5 developers • Hands-on application development • Work closely with Project Manager to ensure on-time, quality delivery
🎯 Requirements
• 3+ years of IVR development experience • 5+ years of J2EE or .NET development experience • 3+ years working with speech standards (VoiceXML, SRGS, MRCP, CCXML) • 5+ years of Eclipse or similar IDE experience • 2+ year of MVC based framework experience • Expert in OOD, OOP and Design Patterns • Excellent verbal and written communication skills • Ability to lead a small team of developers
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