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πŸ”₯ 2 hours ago

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PTP

51 - 200 employees

Founded 2004

πŸ’Ό Consulting

πŸ€– Artificial Intelligence

🀝 B2B

Consulting β€’ Artificial Intelligence β€’ B2B

PTP is a customer-experience consulting and services firm that helps brands design, select, and implement AI-driven solutions for contact centers and self-service channels. They provide AI strategy and readiness assessment, vendor evaluation and selection, human+AI experience design, implementation and change management, and measurement/continuous improvement to deploy agentic AI, generative tools, intelligent automation, and next‑gen voice platforms while preserving empathy and human trust.

πŸ“‹ Description

β€’ Elicit requirements using interviews, requirements workshops, joint application design (JAD) sessions, use cases, scenarios, business analysis, task and workflow analysis β€’ Write functional requirement documents and specifications β€’ Create information architectures, wireframes, page mockups and prototypes β€’ Create cascading style sheets (CSS) that are consistent across all browsers and platforms β€’ Maintain and enforce design standards and branding β€’ Promote and enforce usability standards and best practices β€’ Refactor and modernize legacy web applications β€’ Proactively communicate and collaborate with clients to analyze information needs and functional requirements β€’ Collaborate with developers and subject matter experts to establish the vision and analyze tradeoffs between usability and performance needs

🎯 Requirements

β€’ A BS degree in information systems, software engineering or related field or combination of education and experience is necessary β€’ Five or more years of demonstrated success as a web designer β€’ Two or more years of experience with responsive and adaptive design β€’ Experience with Human-Centered Design Process β€’ Proficiency in HTML5, CSS3, JavaScript, and jQuery β€’ Experience with screen mockup tools and prototype evaluation with end users and clients β€’ Self-starter with leadership skills in order to take charge of or facilitate requirement-gathering sessions β€’ Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts β€’ Multi-tasking skills and the ability to balance multiple priorities and manage project scope changes β€’ Advanced skills in Microsoft Word, Visio, PowerPoint, Project and Excel

πŸ–οΈ Benefits

β€’ Flexible work arrangements β€’ Professional development opportunities

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