Executive Operations & Communication Manager

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona, California, +17 more states – Remote

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

💵 $85k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Pushpay

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏢 Enterprise

Religious Institutions • Software • Enterprise

Pushpay is a company that provides digital engagement solutions specifically tailored for churches and religious communities. They offer a comprehensive suite of giving, church management, and engagement tools designed to increase generosity, community involvement, and operational efficiency. Pushpay's products, such as ChurchStaq and ParishStaq, include powerful giving platforms, church management software, custom church apps, and reliable live streaming services. The company's mission is to strengthen community, connection, and belonging, assisting churches and parishes in effectively managing their congregational needs and expanding their outreach.

📋 Description

• Executive Communication: Write, edit, and distribute email, correspondence memos, letters, and forms. When drafting correspondence for the Founder, write in his voice: warm, concise, relationally attuned, and free of anything that reads as templated or corporate. Maintain a proof-of-listening standard in all external communication, mirroring the language of the pastor or leader being served. Draft correspondence for prospects, customers, partners, and Pushpay leadership, including follow-ups tied to active sales conversations. • Calendar Management: Maintain leaders’ calendars, including scheduling meetings, appointments, speaking engagements, and travel arrangements. Exercise discretion in committing time and evaluating needs, ensuring time is protected for high-leverage work and active deals. • Email Management & Executive Communication: Inbox organization, ensuring proper filing, prioritization, and prompt and timely responses. Specifically for the Founder, manage the inbox end to end, triaging, drafting, and responding on his behalf with full authority. • Travel Management: Book and manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals, ensuring adherence to company travel policy with precision and zero surprises. • Executive Operations: Create agendas, distribute meeting prep materials, support creation of slide decks, and publish notes/action items. Prepare briefing documents ahead of key meetings, including SteerCo sessions, customer conversations, and Pushpay leadership touchpoints. Serve as a connective layer between the Founder and internal teams (product, customer success, Pushpay counterparts), keeping information flowing and decisions moving. • Presentation Support: Lead in the development of on-brand, visually appealing presentation graphics and presentation slides. • Confidentiality: Maintain confidentiality and high degree of ethical standards at all times, handling sensitive matters including deal terms, personnel topics, and financial information with absolute discretion. • Priority Management: Keep leaders advised of time-sensitive and priority issues, ensuring appropriate follow-up. Track commitments across sales, product, and integration workstreams, ensuring nothing falls through the cracks. • Reporting Coordination: Coordinate the creation of and on-time submission of regularly scheduled reports. • Expense Management: Prepare, reconcile, and submit expense reports for leaders; review submitted reports for accuracy and pre-approval. • Event Coordination: Plan, coordinate, and execute in-person and virtual activities that build team connection and strengthen workplace culture, including team building events and social gatherings; recognition celebrations and milestone acknowledgments; and seasonal events. • Digital Presence and Personal Brand: Own the Founder’s social media schedule end-to-end, planning, drafting, and publishing content across platforms. Curate and develop content that positions the Founder as a trusted voice on shepherding, congregant engagement, and church leadership. Repurpose talks, sales conversations, and customer wins into thought leadership content, monitoring engagement and surfacing opportunities. • Special Projects: Complete a variety of special projects including supporting staff recognition and morale; creating presentations, financial spreadsheets and special reports. Take ownership of initiatives the Founder delegates, from event planning to customer-facing collateral, and represent the Founder in meetings when appropriate, capturing decisions and driving follow-through. • Flexible Support: Perform additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.

🎯 Requirements

• High School Degree required; college degree or equivalent work experience preferred. • 5+ years of administrative experience, with at least 3+ years supporting a senior executive (VP or above). • Knowledge of office management systems and procedures. • Advanced proficiency in Google Suite required; familiarity with Slack, Confluence, and Asana preferred. • The ideal candidate shows leadership, flexibility, and operates with a creative problem solver mindset. • Comfortable with fast-paced environments and rapidly changing priorities. • Outstanding writing, editing, and proofreading skills, with a proven ability to adapt tone and voice for diverse audiences. • Excellent organization and time management skills with exceptional attention to detail. • Exhibits sound judgment with the ability to prioritize and make decisions. • Energetic and eager to tackle new projects and ideas. • Comfortable interacting with high-level executives and external customers and stakeholders. • A team player capable of cultivating productive working relationships across teams. • Demonstrated ability and temperament to work with sensitive information. • Experience in overseeing budgets and expenses. • Experience in developing internal processes and systems. • Experience managing corporate or executive social media presence is highly preferred. • Ability to travel as needed.

🏖️ Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee • 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents • 401K match • Remote • 12 paid Company Holidays • 2 paid Volunteer Time Off days • 15 days PTO to start, increases with tenure and seniority. • Paid parental and adoption leave