Senior Business Systems Analyst

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $115k - $135k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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QED Technologies International LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1996

💼 Consulting

🎖️ Defense

📦 Logistics

Consulting • Defense • Logistics

QED Technologies International LLC is a developer and manufacturer of advanced precision optics manufacturing solutions, specializing in magnetorheological finishing (MRF) polishing, high-accuracy metrology (SSI and NMF systems), and integrated control software (QED. NET). The company also provides custom optics fabrication and end-to-end services for large, complex, and high-precision optical components used by aerospace, defense, semiconductor, and research organizations. QED positions itself as a B2B technology and hardware provider offering machines, metrology instruments, materials (MR fluids), and engineering support to solve demanding optics manufacturing challenges.

📋 Description

• Own the functional health and forward roadmap of QED's Microsoft Dynamics 365 platform supporting sales and service, and Business Central ERP supporting finance, supply chain, and production • Configure Dynamics 365 Customer Engagement, including tables, forms, views, business rules, and business process flows • Administer security roles, business units, field-level security, user provisioning, and license assignment • Design and refine the lead-to-opportunity-to-quote process with Sales leadership • Configure Business Central across finance, inventory, purchasing, sales order processing, and production modules • Maintain item master, bills of material, routings, costing methods, and dimension structures • Support month-end and year-end close with Finance and troubleshoot posting, costing, and reconciliation issues • Evaluate Business Central release waves, validate features in sandbox, and coordinate cutover • Lead process mapping and value stream analysis across order-to-cash, procure-to-pay, and quote-to-delivery workflows • Apply Lean and Six Sigma methods to reduce cycle time and manual handling before configuring system solutions • Define and track process KPIs and publish improvement results and realized benefits • Facilitate kaizen events and requirements workshops with Sales, Finance, Operations, Engineering, and Quality • Serve as escalation point for Tier 2 and Tier 3 functional issues • Manage the VAR/partner relationship and support backlog • Develop training materials, standard operating procedures, and system documentation; deliver onboarding • Chair systems change control, including intake, prioritization, testing, and release approval • Support audit and compliance requirements, including segregation of duties, access reviews, and regulated data handling • Define functional requirements for integrations and validate integrated data with the integration owner

🎯 Requirements

• B.S. in Business, Information Systems, Supply Chain, Accounting, or a related field, or equivalent experience • Seven or more years in business systems analysis, ERP/CRM administration, or functional consulting • Demonstrated functional ownership of both a CRM platform and Business Central • Strong working knowledge of order-to-cash, procure-to-pay, inventory management, and standard costing • Proven ability to elicit requirements from non-technical stakeholders and translate them into documented process and system configuration • Experience leading a system implementation, upgrade, or migration end to end • Lean Six Sigma Green Belt or Black Belt, or a documented record of leading continuous improvement initiatives • Microsoft certifications: MB-800 (Business Central Functional Consultant), MB-210 (Sales), MB-230 (Customer Service) • Manufacturing experience, particularly in discrete or engineer-to-order production environments • Familiarity with AL and extension development concepts to scope, review, and validate partner work • Experience in a regulated or defense supply chain environment (ITAR/EAR, CMMC, AS9100, or ISO 9001) • Relocation will not be provided for this role • Employment is contingent upon the successful completion of a background check • Where applicable, candidates may need to satisfy U.S. export-control authorization requirements to access controlled information

🏖️ Benefits

• Annual performance-based incentive program with a target opportunity of 15% of base salary • Comprehensive benefits package • 401(k) program • Remote employment possible • Reasonable accommodations for qualified applicants and employees with disabilities and for sincerely held religious beliefs