Success Architect

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🔥 1 minute ago

🇺🇸 United States – Remote

💵 $123.1k - $186.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏛️ Architect

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Qualified

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

☁️ SaaS

💰 $95M Series C on 2022-04

AI • B2B • SaaS

Qualified is a platform that provides AI-driven solutions to enhance inbound pipeline generation and sales engagement. The company offers a range of AI-powered tools such as the AI Sales Development Representative (SDR), AI Conversations, AI Email for lead follow-ups, AI Meetings, AI Offers for personalized marketing, and AI Signals for understanding account-based buying intent. These solutions are designed to automate and optimize website visitor engagement and conversion, integrating with tools like Salesforce for a seamless experience. Qualified is focused on leveraging AI to maximize sales efficiency and improve the overall marketing and sales process for B2B companies.

📋 Description

• Lead customers through the successful onboarding, implementation, and adoption of the Qualified Agentic Marketing Platform and Piper the AI SDR Agent • Partner with customer stakeholders across Marketing, Sales, RevOps, and IT to design scalable inbound pipeline generation strategies • Architect and implement Qualified solutions that integrate deeply with Salesforce, marketing automation platforms, routing workflows, and GTM systems • Guide customers through the configuration and optimization of AI-powered buyer engagement experiences across web and email channels • Translate customer business objectives into technical solution designs, conversational flows, segmentation strategies, qualification logic, and AI SDR goals • Consult with Enterprise Architects, RevOps teams, and technical administrators to establish scalable data models, integrations, governance, and operational best practices • Drive customer enablement by educating teams on agentic marketing strategies, AI SDR operations, inbound conversion optimization, and pipeline acceleration best practices • Analyze buyer engagement, conversion performance, pipeline impact, and adoption trends to deliver strategic recommendations and ongoing optimization plans • Conduct Executive Strategic Business Reviews (ESRs) and strategic roadmap discussions with customer stakeholders to demonstrate business impact and align on future growth opportunities • Partner cross-functionally with Product, Engineering, Sales, and Marketing teams to surface customer feedback, influence platform innovation, and improve implementation outcomes • Act as a trusted advisor to customers throughout their lifecycle, helping them maximize platform value, accelerate time-to-pipeline, and achieve measurable business outcomes • Support expansion and renewal conversations by identifying opportunities for deeper platform adoption and increased business impact • Stay at the forefront of AI-driven go-to-market innovation, bringing new ideas and industry best practices to customers and internal teams

🎯 Requirements

• 3-7 years of Mid Market/Enterprise software experience • Excellent interpersonal, communication, persuasion, presentation and writing skills • Deep working knowledge of Salesforce CRM • Working knowledge of marketing automation systems • Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications • Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution • Must be willing to work in a fast-paced startup environment with multiple roles • You possess a bachelor's degree • Passion for making customers successful with software solutions

🏖️ Benefits

• time off programs • medical • dental • vision • mental health support • paid parental leave • life and disability insurance • 401(k) • employee stock purchasing program