Product Manager

🔥 11 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Quavo Fraud & Disputes

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Quavo Fraud & Disputes is a provider of dispute and fraud management solutions for financial institutions. Its SaaS platform (QFD®) and Dispute Resolution Experts (DRE™) combine automation, agentic AI, advanced analytics, and integrations to accelerate card dispute resolution, reduce losses, ensure regulatory compliance, and improve customer experience for banks, credit unions, fintechs, processors, and sponsor banks.

📋 Description

• Own the roadmap for your product area, developed with direction from Product Leadership and in collaboration with peer Product Managers • Define problems to solve, target users, and intended business impact in clear product briefs with success criteria • Translate individual client requests into configurable, multi-tenant platform capabilities for the broader client base • Build business cases for prioritization recommendations and articulate tradeoffs and sequencing using supporting data • Partner with engineering and data science teams to define and deliver data- and AI-driven capabilities • Monitor adoption, time-to-value, and client retention signals; iterate after launch • Collaborate with the Product Owner and engineering partners to refine requirements and support execution, including backlog and delivery detail • Communicate product vision, strategy, and progress to internal teams and external stakeholders, including sales, account management, implementation, support, and clients • Partner with Product Marketing on go-to-market efforts and incorporate customer feedback through betas, discovery, and validation • Use AI tools for research synthesis, competitive analysis, data exploration, and drafting • Incorporate regulatory and compliance considerations into product decisions

🎯 Requirements

• 4+ years in a Product Manager or similar role, with demonstrated experience shipping software products in collaboration with engineering teams • Experience or domain knowledge in fintech, or in a highly regulated, compliance driven, or otherwise risk-sensitive industry • Experience contributing across strategy, prioritization, and delivery, with growing ownership over time • Experience with data-driven products and partnering closely with technical teams, including data science and engineering • Strong analytical thinking and comfort using data to inform, defend, and revisit decisions • Ability to communicate recommendations clearly and build alignment with cross functional partners through data and sound reasoning • Excellent presentation and written/verbal communication skills, with the ability to tailor content and style to different audiences, including senior leadership and clients • Comfortable with ambiguity and able to make progress independently in a fast-paced environment, while actively seeking input and feedback from leadership and peers • Experience using AI tools to improve productivity and accelerate product development workflows • Preferred: Knowledge in the fraud and disputes space, including consumer financial products and chargeback/dispute resolution processes • Preferred: Working knowledge of AI/ML concepts and experience contributing to AI-driven or data-intensive products