Revenue Cycle Pre-Registration Associate

🔥 5 minutes ago

🏄 California, Kentucky, +8 more states – Remote

🏄 California – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🌶️ New Mexico – Remote 🌲 Oregon – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Quorum Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

👥 B2C

B2C

Quorum Health is an operator of general acute care hospitals that owns or operates 12 hospitals across nine U. S. states. The company partners with local providers and subsidiaries to deliver inpatient and community-based healthcare services, focusing on quality, safety, and supporting local economies and workforce development. Quorum Health emphasizes community investment, hospital administration, and empowering local teams to provide patient-centered care.

📋 Description

• Responsible for interviewing patients via phone through inbound/outbound efforts while completing the pre-registration process. • Responsible to comply with regulatory requirements during the pre-registration process. • Responsible to educate patients on their estimated out-of-pocket financial responsibility. • Collects liabilities while within the guidelines set forth by the organization. • Responsible to escalate high dollar out-of-pocket accounts at risk for non-patient payment prior to services being rendered. • Resolves patient demographic and insurance discrepancies as identified through various system tools. • Responsible for thoroughly and accurately documenting the outcome of the patient interview while delivering excellent customer service. • Responsible to observe privacy, safety, and security procedures, using equipment and materials properly. • Possesses the ability to work within a remote call center environment free from distractions and background noise. • Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed.

🎯 Requirements

• Proficient in typing. • General knowledge of medical terminology. • Ability to communicate effectively and professionally in English, both verbally and in writing. • Bilingual a plus. • Critical thinking and problem-solving skills. • High school graduate or equivalent. • One year of previous scheduling experience in the medical field is preferred.

🏖️ Benefits

• Competitive salary and benefits package. • Opportunities for professional development and advancement. • Supportive work environment with a collaborative team. • Comprehensive healthcare coverage. • Retirement savings plan. • Paid time off and flexible scheduling options. • Student loan repayment program.